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United Parks & Resorts

Operates multiple theme and water parks

Assistant Supervisor - Cabanas

Food Service & HospitalityConfirmed live in the last 24 hours
Part-timeOrlando, FL, USANo salary listedIn-person

About the Job

Requirements

  • Possess a valid state driver's license and be able to obtain a company driver's license.
  • Be at least 18 years old.
  • Be able to complete provided CPR/AED training and certification.
  • Be able to be trained and certified at all attractions.
  • Be able to remain calm and professional during challenging situations.
  • Be able to stand and walk for long periods, bend and stoop to assist in cleaning, lift 25 pounds, push or pull 50 pounds, climb stairs, and walk in sand.
  • Be able to work comfortably outdoors at heights up to 150 feet (350 feet for Skytower).
  • Be able to assist in ride testing by riding all park rides.
  • Have three full days of open availability and be available for varying shifts or hours based on park hours, including days, nights, weekends, holidays, and until 3:00 a.m. for seasonal events.

Responsibilities

  • Ensure a safe environment for all ambassadors, guests, and animals.
  • Develop OJT and ambassadors by providing training, feedback, and coaching.
  • Ensure compliance with state and federal regulations, park policies, and department procedures.
  • Create and maintain the unit's team rotation grid.
  • Maintain cleanliness in the park, conduct quality inspections of assigned areas, and follow up on opportunities to improve.
  • Respond to guest and ambassador needs.
  • Report project status to supervisors and managers.
  • Oversee completion of daily opening and closing procedures.
  • Use problem-solving skills to resolve guest issues as needed.
  • Oversee the assigned operating area.
  • Ensure strict adherence to cash-handling procedures.
  • Perform other miscellaneous tasks as required.

Desired Qualifications

  • A high school diploma or equivalent is preferred.
  • Leadership experience is preferred.
  • Possession of or pursuit of a bachelor's degree is preferred.
  • Excellent computer skills and ability to work with multiple selling systems are preferred.
  • Previous cash-handling experience is preferred.
  • Have excellent written and verbal communication skills.
  • Be comfortable speaking in front of large groups of guests and ambassadors.
  • Have working knowledge of all Microsoft Office applications.

About the Company

United Parks & Resorts

Operates multiple theme and water parks

United Parks & Resorts runs a group of well-known theme and water parks across the United States, including SeaWorld, Busch Gardens, and Sesame Place. Its business is to operate these parks, offering rides, animal shows, live entertainment, and family attractions for guests who buy tickets, passes, or season memberships. The parks work like destinations where visitors explore different zones, watch shows, and ride attractions, sometimes with seasonal events and experiences. The company differentiates itself from competitors by managing a large, recognizable portfolio of branded parks with a long history and a shift in branding to emphasize broader family entertainment beyond just SeaWorld, reflecting its roots and ongoing strategy to diversify its identity in a competitive amusement market. Its goal is to sustain and grow its portfolio of iconic parks while navigating the entertainment landscape and evolving consumer preferences.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Orlando, FL
Founded
2009

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