Role Expectations

• You find value in developing lasting relationships with your patients, as clinically appropriate, to support them towards sustainable behavior change and improved health outcomes
• Your patient satisfaction score, as measured by NPS, is high (>80)
• You’re passionate about improving access to healthy and affordable food

You will:

• Provide individualized medical nutrition therapy (MNT) via remote sessions to patients with a variety of health and lifestyle needs
• Provide digital shop-alongs to help patients use their grocery money on Foodsmart’s digital platform
• Support your patient in completing regular nutrition assessments via Foodsmart’s proprietary nutrition quiz
• Document care in electronic medical record according to Nutrition Care Process
• Manage a panel of clients/patients with a variety of chronic health conditions and backgrounds
• Communicate effectively and empathetically with clients/patients through HIPAA-compliant video and audio calls and electronic messaging

You are:

• Proactive and act as an advocate for your customers 
• Driven by Foodsmart’s mission: you get satisfaction from helping Medicaid populations that are regularly underserved
• Well-versed at nudging your patient from the "pre-contemplation" to "contemplation" stage and beyond
• Excited about working in a start-up environment, where your feedback and insights can help drive improvements to our workflows
• A self-starter with an independent approach, adept at learning new technologies
• Successful at motivating patients to continue their care journey with you, supported by a strong clinical background and experience in motivational interviewing

You have:

• Active credentialing as a Registered Dietitian by the Commission on Dietetic Registration (CDR) and Licensed Dietitian
• Active state licensure in Massachusetts
• Willingness to apply for additional licensure in other states
• Ability to work in the U.S.