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Ascendis Pharma

Biopharmaceutical company developing long-acting prodrugs

Clinical Systems Specialist

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timePrinceton, NJ, USA$150k - $160k

About the Job

Requirements

  • A relevant academic degree, at minimum a bachelor's degree, and 3 or more years of experience in a related role in a pharmaceutical, biotechnology, or related environment; experience in IT support or a configurator role is preferred.
  • Experience working with GxP-regulated IT systems and tools in an administrative context.
  • Hands-on experience supporting users in SaaS systems.
  • Experience identifying and documenting user requirements and delivering against those requirements in a team setting.
  • Experience working in an agile setting and thriving in a continuous-improvement environment.
  • Comfort working across cultures and adapting to changing priorities.
  • Comfort interacting with users in person and through a ticketing system.
  • A technical, user-centric mindset that balances workarounds with long-term problem solutions.
  • Ability to work independently, identify opportunities for improvement, and take initiative.

Responsibilities

  • Act as the first point of contact for system- or user-driven issues reported by end-users of clinical IT systems.
  • Collaborate with clinical-domain product teams to provide short-term solutions for errors and identify long-term steps to resolve recurring issues at their root cause.
  • Guide users and help interpret training materials so end-users can use systems efficiently in accordance with Global IT and business processes.
  • Proactively contact key users to identify usage patterns that could lead to future issues or require system changes for optimal use.
  • Create structured overviews of issues and issue patterns to provide insights into system use for clinical product teams and domain and business leadership.
  • Travel 5–10 days per year.

Desired Qualifications

  • Hands-on experience with configurations and related documentation in IT systems.

About the Company

Ascendis Pharma

Biopharmaceutical company developing long-acting prodrugs

Ascendis Pharma uses its TransCon technology to create long-acting prodrugs for rare endocrine diseases, with expansions into oncology and ophthalmology. The platform temporarily attaches an unmodified drug to an inert carrier and releases the active drug in a predictable, sustained way after injection, reducing how often patients must dosing. It differentiates itself through a proprietary delivery system and a track record that includes marketed therapies like SKYTROFA for pediatric growth hormone deficiency and YORVIPATH for hypoparathyroidism, along with collaborations such as a Novo Nordisk deal. The company aims to improve patient outcomes by enabling easier, less frequent dosing while expanding its pipeline across rare endocrine diseases, cancer, and eye diseases.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Gentofte Municipality, Denmark
Founded
2007

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