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Full-Time

Director – GTM Compensation

Confirmed live in the last 24 hours

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation for e-commerce businesses

Consumer Software
Enterprise Software
Consumer Goods

Compensation Overview

$200k - $300kAnnually

+ Variable Compensation + Overtime

Senior, Expert

Boston, MA, USA

Category
General Marketing
Growth Marketing
Growth & Marketing
Required Skills
Sales
Requirements
  • Deep knowledge in sales incentive compensation concepts and plan structures, sales data tracking systems, processes and methodologies. Able to define and measure performance metrics and guide best practices in sales incentive compensation plans.
  • Strong business acumen, analytical, and problem-solving skills, to make tough trade-off decisions.
  • Ability to learn new platforms quickly and independently develop process efficiencies to support end-to-end automation.
  • Ability to work with minimal oversight, using discretion, experience and data to make strategic recommendations to the business.
  • Works in a proactive and collaborative manner to drive efficiency - eliminating manual processes where possible.
  • Enjoyment in evolving data visualization skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Experience working in Commissions Tools, ideally Xactly.
  • 12+ years of experience in Sales Compensation, Finance, Business Analysis, or knowledge transferable function.
  • 3+ years of experience managing/leading teams, preferably in Compensation.
  • 2+ years experience designing and/or configuring an ICM platform is strongly preferred (Captivate, Xactly, Varicent, etc.).
  • Bachelor’s degree or equivalent work experience is preferred for this role.
Responsibilities
  • Guide, mentor and coach the GTM Compensation team, and lead headcount planning, recruitment, interviewing, hiring, and training.
  • Oversee and influence roadmap for GTM Compensation initiatives and plan distribution.
  • Be a thought partner who collaborates with senior business leaders and cross-functional stakeholders to implement effective and scalable GTM incentives programs.
  • Perform analysis on effectiveness, competitiveness and fairness of existing programs and tools. Use those insights to consult, advise and educate senior stakeholders on GTM incentive program options and processes.
  • Partner with GTM Ops to lead the GCCB (GTM Compensation Control Board) governance across a broad set of senior stakeholders in Legal, HR, Finance, and the business.
  • Lead the GTM incentives system design and data processes that focus on our ability to improve the self-service reporting of sales and success performance through concise compensation reporting capabilities and enhance dashboard visualizations.
  • Ensure leaders, managers and employees can access business-critical reports and insights in real-time and on a schedule, as needed.
  • Manage the administration of all incentive plans to ensure incentives are paid on time and adhere to design governance. Oversee calculations for monthly and quarterly commission and accruals, and resolves disputes.
  • Demonstrates knowledge surrounding Incentive Compensation Management (ICM) systems and willingness to roll up sleeves for User Acceptance Testing (UAT) of system changes.
  • Enable ongoing review, evaluation and modification of new and updated SPIF’s and contests.
  • Partner closely with GTM Ops Enablement team to ensure changes are communicated clearly and timely, education is appropriately delivered and knowledge is actively shared.

Klaviyo offers marketing automation and customer data management tools tailored for e-commerce businesses. Their platform enables companies to collect and analyze customer information to create personalized marketing campaigns, including email and SMS outreach. Unlike competitors, Klaviyo focuses on e-commerce and operates on a subscription model that allows businesses to scale their marketing efforts. The goal of Klaviyo is to help e-commerce businesses build stronger customer relationships through data-driven strategies.

Company Stage

IPO

Total Funding

$1.5B

Headquarters

Boston, Massachusetts

Founded

2012

Growth & Insights
Headcount

6 month growth

7%

1 year growth

29%

2 year growth

41%
Simplify Jobs

Simplify's Take

What believers are saying

  • Klaviyo's successful IPO and substantial funding, including $1.478B, provide strong financial backing for future growth and innovation.
  • The launch of Klaviyo AI and its continuous feature expansion position the company as a leader in AI-driven marketing automation.
  • Strategic partnerships, such as with Nosto and LiftEngine, enhance Klaviyo's ecosystem and offer clients comprehensive solutions for personalized marketing.

What critics are saying

  • The competitive landscape in marketing automation is intense, with rivals like ConvertKit and Amazon's Buy With Prime posing significant threats.
  • Rapid expansion and the integration of new features may lead to operational challenges and potential service disruptions.

What makes Klaviyo unique

  • Klaviyo's deep integration with e-commerce platforms like Shopify and its focus on personalized marketing automation set it apart from broader marketing automation tools.
  • The company's robust AI suite, including features like Flows AI and review sentiment analysis, offers advanced capabilities that many competitors lack.
  • Klaviyo's Partner Programs connect businesses with expert agencies, enhancing the platform's usability and customer satisfaction.