Comtech
Full-service IT solutions for government contracts
Application Support Manager
About the job
- A bachelor's degree in Information Science, Computer Science, Engineering, or a related degree, or equivalent experience.
- At least 5 years of application support management experience.
- Proficiency in Microsoft Project and Microsoft Office tools, including PowerPoint and Access.
- Previous experience with ServiceNow programming, data management, or technical networking.
- PMP certification.
- Experience in the project development life cycle.
- Experience executing projects using automated testing tools.
- Experience developing and maintaining client relationships while developing new business opportunities.
- Experience with TSF.
- Ability to perform requirements gathering, understand client business processes, lead prototype demonstrations, and train the client.
- Ability to multitask.
- Plan, manage, execute, and successfully deliver production support services related to ServiceNow.
- Oversee and manage a team of production support analysts resolving user-initiated change requests and incidents.
- Act as a liaison between users, project teams, management, and vendors.
- Troubleshoot and solve production issues as they arise.
- Direct implementation of procedures that enable continuous delivery performance.
- Manage project scope, including initiation, scope planning, definition, verification, and change control.
- Manage project costs, including resource planning, cost estimating, budgeting, and control.
- Manage project quality, including quality planning, assurance, and control.
- Manage project human resources, including organizational planning, staff identification, and team development.
- Manage project communications, including communications planning, information distribution, performance reporting, and administrative closure.
- Manage project risks, including risk planning and identification, qualitative and quantitative risk analysis, response planning, monitoring, and control.
- Develop and pursue relationships and leads to increase revenue.
- Prepare project reports for management and vendors.
- Analyze procedures and problems to automate processing or improve existing business systems.
- Determine compatibility between existing systems and new systems.
- Manage and oversee ad hoc projects as assigned.
- Assimilate conflicting information and make correct decisions.
- Lead proposal efforts.
- Familiarity with server technologies, internet technologies, or enterprise project management.
About the company
Comtech provides a full range of IT solutions for the Civilian Federal Government, the Department of Defense, and other Agencies, with a focus on the finance and medical sectors to help meet regulatory requirements while reducing costs and boosting agility. It delivers tailored IT services through skilled staff and contract-focused project execution, guided by an ISO 9001:2008 Quality Management System and a dedicated Quality Assurance Manager to ensure consistent, high-quality delivery. The company differentiates itself through its award-winning, customer-oriented approach and a formal QA framework that emphasizes process-driven delivery and compliance for government and regulated contracts. Its goal is to offer reliable, compliant, and cost-efficient IT solutions that improve government operations and strategic flexibility.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Reston, Virginia
Founded
1998
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Simplify's Take
What believers are saying
- Third quarter 2026 bookings hit $175.4 million and backlog reached $731.6 million.
- June 2026 Gilat sale should deliver $143 million to $145 million for debt reduction.
- Matt Bugbee’s 2025 hiring strengthens federal civilian growth after the public safety pivot.
What critics are saying
- Debt covenants stay suspended only until July 31, 2027, leaving refinancing pressure.
- Comtech cut 24% of workforce by April 30, 2026, signaling fragile operating leverage.
- If Gilat sale stalls, Comtech lacks cash to support Allerium and service $116 million borrowings.
What makes Comtech unique
- Allerium’s $107 million Q2 funding proves stickiness with Tier 1 telecom customers.
- Comtech is refocusing on public safety after selling most S&S to Gilat in 2026.
- Retained cybersecurity training and NG-911 offerings give Comtech a narrower mission-critical niche.
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Benefits
Remote Work Options
Flexible Work Hours
Health Insurance
401(k) Retirement Plan
Stock Options
Company Equity
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Professional Development Budget
Family Planning Benefits
Fertility Treatment Support
Paid Vacation
Paid Holidays
Paid Sick Leave
Parental Leave
Adoption Assistance
Employee Discounts
Relocation Assistance
Commuter Benefits
Student Loan Assistance
Tuition Reimbursement
Professional Certification Support
Mentorship Program
Training Programs
Tuition Reimbursement
Meal Benefits
Employee Referral Bonus
Gym Membership
Pet Insurance
Bereavement Leave
Company News
Matt Bugbee joins Comtech as chief growth officer.