Zurich Insurance

Global insurer providing property, casualty, life

Marketing Manager - North

Insurance Sales & AgencyPosted on Nov 5

Full-timeNo salary listed

About the Job

Responsibilities

Manage day-to-day operations within the assigned territory to achieve operational targets and strategic business objectives.
Analyze business and customer needs, identifying opportunities to enhance processes, customer experience, and product offerings.
Lead and deliver short-term projects (3 to 9 months) with defined scope, objectives, and outcomes.
Develop, strengthen, and maintain profitable relationships with both new and existing customers.
Support customers on loss prevention initiatives, claims-related matters, and product knowledge training.
Conduct training and knowledge-sharing sessions for customers and internal business units on products and services.
Provide technical consultation and practical solutions to address customer challenges and improve business performance.
Build and sustain strong customer relationships through regular engagement and proactive account management.
Anticipate customer needs and monitor market trends to recommend improvements and business opportunities.
Investigate and resolve technical issues within the function, ensuring timely and effective solutions.

Job Summary

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

Manage day-to-day operations within the assigned territory to achieve operational targets and strategic business objectives.
Analyze business and customer needs, identifying opportunities to enhance processes, customer experience, and product offerings.
Lead and deliver short-term projects (3 to 9 months) with defined scope, objectives, and outcomes.
Develop, strengthen, and maintain profitable relationships with both new and existing customers.
Support customers on loss prevention initiatives, claims-related matters, and product knowledge training.
Conduct training and knowledge-sharing sessions for customers and internal business units on products and services.
Provide technical consultation and practical solutions to address customer challenges and improve business performance.
Build and sustain strong customer relationships through regular engagement and proactive account management.
Anticipate customer needs and monitor market trends to recommend improvements and business opportunities.
Investigate and resolve technical issues within the function, ensuring timely and effective solutions.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s): Penang (Northern Market)

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size: 10,001+
Company stage: IPO
Headquarters: Zurich, Switzerland
Founded: 1872

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