Senior Supervisor - Engineering Services

About the role

The position is based at the L3Harris Regional Support Centre (RSC) in Pinkenba, a multi-faceted maintenance support entity that provides L3Harris Defence Australia programs and commercial programs with through life maintenance support.

The Satellite Communications (SATCOM) Maintenance Manager is a senior technical leadership role responsible and accountable for the delivery, governance and continuous improvement of maintenance services supporting L3Harris SATCOM and minor programs. The role provides leadership and technical direction to maintenance personnel while managing maintenance and sustainment activities, customer relationships and contractual deliverables. The SATCOM Maintenance Manager exercises delegated Technical Authority responsibilities and provides technical and sustainment advice to internal and external stakeholders.

What the role will involve

The responsibilities of your role will include the following:

• Managing the day-to-day work direction, prioritisation and resource allocation of maintenance personnel delivering maintenance services in accordance with the program's Maintenance Management Plan and customer contractual requirements.
• Utilise internal and external technical support networks to achieve maintenance objectives and support engineering investigations, configuration management, product improvements and corrective actions.
• Maintain oversight of maintenance personnel qualifications, competencies, training records and Technical Authority allocations. Ensure personnel possess the necessary skills, qualifications and authorisations to safely and effectively perform assigned maintenance activities.
• Develop and maintain effective relationships with Defence, industry and internal stakeholders, providing technical and sustainment advice, performance reporting and contractual deliverables which will include some ad-hoc customer site visits.
• Identify risks, recommend mitigation strategies and support achievement of customer and business objectives.
• Lead and support maintenance sustainment planning activities including stock assessments, critical spares monitoring, sparing analysis, repair pipeline management, obsolescence management and monitoring of Return Material Authorisations and Purchase Order progress.
• Develop, review and maintain maintenance documentation, procedures and technical instructions whilst ensuring compliance with Workplace Health and Safety legislation, technical governance requirements, quality standards and regulatory obligations

What you’ll bring

The role requires the following experience and skills:

• Approximately 7 years' experience or more within Defence, aerospace, telecommunications or related technical industries, including leadership of Electronics, RF Communications or complex technical maintenance teams.
• Certificate III in Electronics, Telecommunications, Communications Systems, Radio Communications or equivalent technical trade qualification (minimum).
• Experienced operating within Technical Regulatory Frameworks, Technical Authority structures, Maintenance Management Systems and controlled maintenance environments.
• Ability to plan, prioritise and coordinate resources to achieve customer, operational and contractual objectives.
• Experience managing and executing maintenance and sustainment activities within a Defence or highly regulated technical environment, including coordination with Integrated Logistics Support, inventory management, logistics and procurement functions.
• Ability to obtain and maintain an Australian Government Negative Vetting 1 Security Clearance (Baseline required prior to commencing employment).

Preferred Additional Skills:

• Experience in RF and Satellite Communications maintenance.
• Experience in trunked radio systems, or associated communications technologies.
• Working knowledge of IP networking, network protocols and communications systems.
• Prior Australian Defence Force (ADF) experience in Technical Maintenance.
• Experience using ERP systems such as Defence ERP, SAP, Oracle, MILIS or equivalent management systems.
• Understanding of International Traffic in Arms Regulations (ITAR).

About L3Harris Australia

L3Harris has provided advanced technology solutions to government and commercial customers across Australia for more than 25 years. L3Harris has facilities in all major cities and employs over 500 people.

L3Harris in Pinkenba is part of our Mission Critical Communications business and a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space.

A few of our employee benefits are:

• An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
• Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
• Flexible working hours and patterns depending on location
• Discounted private health insurance
• Life & Total Permanent Disability Cover
• Novated Car Leasing
• Company supported professional development programs
• Retail Reward programs
• 9 day fortnight working pattern

Important to know

Due to the nature of our work many our roles require an Australian citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information.  Please answer the pre-screening questions upon applying for this assessment.

For more information or a confidential discussion, please contact our Talent Acquisition team at [email protected]

L3Harris respectfully requests no agency submissions at this time.