Cafe Server

Job Details

Department BVLGARI Osaka Cafe

Work Location Hankyu Umeda Main Store 5F, 8-7 Kakuda-cho, Kita-ku, Osaka-shi, Osaka 530-8350, Japan

Position Server

Working Hours Shift-based, 8 working hours per day with a 60-minute break

Days Off 8-10 days per month, 115 days annually

Employment Type Full-time

Contract Type Permanent or Contract

Probation Period 3 months (No change in salary or benefits)

Expected Salary JPY 215,000 - 350,000 per month, determined based on experience, qualifications, and current compensation

Benefits Comprehensive social insurance coverage, transportation allowance, meal allowance, uniform provided, defined contribution pension plan, group life insurance, Marriott Group associate benefits, LVMH Group employee benefits

Key Responsibilities

• Deliver exceptional service to guests in accordance with BVLGARI standards
• Take food and beverage orders and provide menu recommendations
• Serve food and beverages in a professional and timely manner
• Prepare and maintain dining areas to ensure an exceptional guest environment
• Process guest payments and handle cash register operations
• Support VIP guest experiences and special requests
• Work collaboratively with team members to ensure smooth daily operations
• Maintain cleanliness, organization, and presentation standards
• Contribute to guest satisfaction and service excellence initiatives
• Complete opening, closing, and side duties as assigned

Qualifications

• Passion for hospitality and guest service
• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Ability to work effectively in a team environment
• Native-level Japanese proficiency or equivalent communication skills
• Valid authorization to work in Japan
  *Visa sponsorship is not available for this position.

Preferred Qualifications

• Previous experience in a restaurant, café, hotel, or hospitality environment
• Experience in luxury hospitality or luxury retail brands
• English communication skills
• Experience serving international guests
• Interest in building a career in Food & Beverage operations
• Previous experience with Marriott International brands

No prior hospitality experience is required. 
We welcome candidates who are motivated to learn and grow in a luxury hospitality environment while delivering memorable experiences to our guests.