Account Director - Housing

Introduction


Overview

At Gallagher, we’re looking for an Account Director to join our Housing team. This is a home-based role where you’ll work closely with clients in the housing sector, helping them protect what matters most. You’ll be part of a collaborative team that’s committed to delivering tailored insurance solutions and exceptional service. If you’re passionate about building strong relationships and making a difference, this could be the role for you.

How you'll make an impact

In this role, you’ll manage a portfolio of housing clients, ensuring their insurance needs are met with bespoke solutions. You’ll lead client meetings, oversee account managers, and provide strategic advice to help clients manage risks effectively. You’ll also work closely with our development managers to identify new opportunities and grow our business. Your day-to-day will involve building trusted relationships, ensuring compliance with regulations, and delivering on service agreements.

Key responsibilities include:

• Retaining and growing client accounts.
• Developing and implementing client action plans.
• Providing technical advice and support to clients and colleagues.
• Collaborating with internal teams to deliver seamless service.

About You

Here’s what you’ll bring to the role:

• A solid understanding of the insurance industry and housing sector.
• The ability to explain complex issues in simple terms, whether in writing or in person.
• Strong organisational skills to manage multiple clients and deadlines.
• A proactive approach to problem-solving and continuous improvement.
• Confidence in using tools like Microsoft Office (Word, Excel, Outlook).

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)