Are you looking for an opportunity to put your deep experience with AWS to use? Are you eager to contribute to the shaping and direction of a DevOps team? Do you love the challenge of removing bottlenecks in development and deployment processes? If scalability and stability are your thing, then we may have the perfect opportunity for you.

About Us:

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark.

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.

About the Position:

As a DevOps Engineer at ChowNow, you will be specifically responsible for building, improving, and growing our technology infrastructure. You will help design and implement reproducible processes in the enterprise environment as well as support the application production environment. You will own and support engineering user-facing technology as well as share responsibility for supporting the production operations.

This is a remote position located in the Greater Victoria Area (including Vancouver) in British Columbia, Canada.

Reports to the DevOps Lead Engineer; No direct reports.

What We Love About You:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members’ ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

What Success Looks Like:

Within 30 days, you’ll…

Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
You will begin to learn and contribute to our development and deployment patterns.
You will begin contributing to our release process, log analysis, security patching, AWS infrastructure management, and high availability by advancing our Terraform and Ansible codebase through writing code and documentation.

Within 60 days, you’ll…

You will participate with engineering leadership to plan the prioritized roadmap of DevOps and Infrastructure projects.
You will have a command of infrastructure tools and processes, and be able to contribute to refining them.
You will share responsibility for defining, sharing, and achieving team and individual KPI goals.

Within 90 days, you’ll…

You will contribute to the technology architecture review board.
You will be a knowledge leader, contributing, teaching, and continuing to learn.
You will be able to take active part in shaping DevOps roadmap by proposing new projects and defining priorities and initiatives

You Should Apply If You Have:

3+ years of experience with DevOps practices
5+ years of overall infrastructure management experience
3+ years AWS experience, including but not limited to EC2, RDS, Lambda, and ECS/Fargate
Experience operating container-based workloads
Proficiency in at least one programming language, Python preferred
Solid understanding of Linux operating systems, ideally RedHat/CentOS/Amazon Linux, and networking fundamentals.
Solid foundation in security principles and best practices
Solid knowledge of at least one of the major configuration management and automation frameworks (Terraform and Ansible preferred)
Hands on experience running highly available MySQL, PostgreSQL, ElasticSearch, or Redis
Hands on experience setting up and maintaining monitoring, alerting and logging solution
Experience building CI/CD pipelines, QA/development environments and related tooling
Experience creating scalable systems, preferably in e-commerce or consumer-facing websites
Experience contributing to high-level architecture

About Our Benefits:

Expected Base Salary Range: $119,000 - $131,000 CAD
Ongoing training and growth opportunities.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
Unlimited paid vacation
Flexible work space (remote, hybrid, or travel-friendly)
Fun and inclusive culture, summer and holiday get-togethers and lots of committees you can get involved in
Comprehensive benefits plan (health, dental and short-term counseling)
Dog-friendly downtown office in Victoria, BC (accessible by transit and close to a diverse range of restaurants)
In-office perks - building gym, regular team building activities, unlimited coffee, tea and hot chocolate, town hall snacks
Employer-contributing student loan assistance program or continuing education reimbursement program
Employee Stock Incentive Plan.
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.

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Senior Devops Engineer

ChowNow

Compensation Overview

Within 30 days, you’ll…

Within 60 days, you’ll…

Within 90 days, you’ll…

You Should Apply If You Have:

About Our Benefits:

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