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Philips

Makes medical devices and personal health products

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeHiroshima, Japan

About the Job

Requirements

  • Experience in technical customer support, field service, sales engineering, or a similar role.
  • Willingness to relocate between company locations.
  • A valid driver's license.
  • Ability to coordinate schedules within the group and collaborate with sales and headquarters.
  • Ability to take initiative.
  • A technical or science background; candidates who studied electrical, electronic, mechanical, or medical technology at a technical college, vocational school, or university are especially welcome.
  • Japanese proficiency at native level, or equivalent fluency including reading and writing.
  • English reading and writing ability, or willingness to use English; e-learning and manual reading are part of the role.

Responsibilities

  • Install, routinely inspect, maintain, and repair medical devices, including emergency and scheduled repairs.
  • Escalate customer problems promptly and effectively.
  • Provide timely reports and proposals to customers and internal teams.
  • Develop the technical, interpersonal, and knowledge skills required for service engineering work.
  • Continuously improve technical expertise in assigned equipment.
  • Report identified equipment safety issues in accordance with quality policies.
  • Make proposals to customers concerning maintenance and repair work, and perform repair billing.

Desired Qualifications

  • Knowledge of computer networks.

About the Company

Philips

Makes medical devices and personal health products

Philips makes medical equipment and software for hospitals and care providers, along with personal health products for consumers. Its hospital portfolio spans MRI and CT scanners, ultrasound, image-guided treatment systems and patient monitors, while Sonicare and Avent cover oral health and baby care. Clinical software connects medical images and patient data across care teams, and the company earns revenue from equipment, software, maintenance and consumer product sales. It works with health systems through long-term technology and service partnerships, including solutions for care at home. Founded in 1891, Philips is headquartered in Amsterdam, the Netherlands.

Company size
10,001+
Company stage
IPO
Headquarters
Andover, MN
Founded
1891

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