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The Fresh Market

Regional grocery chain with specialty produce

Deli Manager

Food & Beverage Operations ManagementUpdated on Nov 14
Full-timeCrofton, MD, USA$22.08 - $27.60 /hrIn-person

About the Job

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Ability to deliver an exceptional guest experience while achieving performance goals.
  • Basic proficiency with point-of-sale systems, scheduling tools, and Microsoft Office Suite.
  • Food safety certification, or the ability to obtain it after hire.
  • Must be at least 21 years of age.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

  • Lead, strengthen, and build the department team while delivering a high-quality guest experience across the deli and kitchen concepts.
  • Create an inclusive and engaging atmosphere for team members and guests.
  • Forecast and maintain team staffing by collaborating with store management to source, select, hire, and train new team members.
  • Write and manage weekly team schedules in Square to support a superior guest experience.
  • Order ingredients, supplies, beer, and wine, and manage weekly inventory reviews.
  • Build department sales and profitability, including managing sales, margins, and shrink for the Square.
  • Create food production schedules and ensure food safety and quality policies and procedures are followed.
  • Ensure cleaning schedules are followed for all Square cases, equipment is properly maintained and serviced, and maintenance issues are communicated promptly.
  • Partner with the Guest Services Manager to provide hospitable orientation and onboarding for team members.
  • Manage team training through The Fresh Market Academy and on-the-job training to support excellent guest service in a safe and secure manner.
  • Coach team members to optimize operations, develop the team, and improve retention.
  • Ensure team members follow The Fresh Market standards and policies.
  • Work with store management to ensure department compliance with safety requirements and protocols, including food safety policies and applicable laws.

Desired Qualifications

  • An Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

About the Company

The Fresh Market

Regional grocery chain with specialty produce

The Fresh Market is a grocery retailer focused on a small, intimate store format that emphasizes high-quality fresh produce, in-store butchers, and unique, hard-to-find ingredients. Its product experience centers on a warm, European market–style shopping environment rather than the large warehouse layouts of mass grocers. Stores curate a premium selection and offer specialized services to create a more personal shopping trip. The company differentiates itself from big-box competitors through store size, atmosphere, and a carefully curated assortment rather than chasing volume or ultra-low prices. Its goal is to provide a flavorful, convenient, and pleasant grocery experience with fresh, specialty foods that are not as readily found at larger competitors.

Company size
Not listed
Company stage
IPO
Headquarters
Greensboro, NC
Founded
1982

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