BD Farmer

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.

Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.

El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes, aportando con visión estratégica a la mejora de su desempeño. Por medio de una excelente atención al cliente debe lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.

Role Responsibilities

• Ser el primer y principal punto de contacto con los restaurantes a su cargo, garantizando una cercana y constante comunicación, para aportar con una visión estratégica, responder sus preguntas y diseñar en conjunto planes de acción sólidos para el crecimiento de los restaurantes y la mejor experiencia al usuario de la app;

• Analizar los datos y desarrollar una comprensión profunda de las dinámicas y comportamientos de los restaurantes aliados, para diseñar, planear y convencer de la implementación de estrategias comerciales, con el objetivo de aumentar la participación de los restaurantes actuales y la fidelización de los mismos;

• Construir y fomentar una relación a largo plazo, basada en la confianza, y con una mentalidad gana-gana;

• 80% del trabajo es en campo.

Role Qualifications

• Grado Universitario en carreras administrativas, marketing, negocios internacionales o afines;

• Contar con 2 o más años de experiencia en gestión de cuentas y venta consultiva;

• Poseer la capacidad y flexibilidad para adaptarse y aprender, trabajando en un entorno de inicio acelerado, en constante cambio y con metas retadoras;

• Habilidades interpersonales: Habilidades comprobadas de comunicación oral y escrita, con capacidad de persuadir y mantener relaciones de trabajo constructivas, asertivas, colaborativas y cooperativas con clientes internos y externos, en organizaciones multifuncionales;

• Habilidades analíticas: ser capaz de diagnosticar, entender las tendencias del mercado y llevar a cabo un plan de acción;

• Sentido de urgencia y motivación para alcanzar objetivos analizando los posibles escenarios;

• Experiencia en alcanzar y sobrepasar nuevas cuotas de venta;

• Excel Intermedio.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms