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Prosus

Operates technology-led consumer internet ecosystems

AI Automation Intern - Communications

PR & CommunicationsUpdated on Nov 10
InternshipAmsterdam, NetherlandsNo salary listedHybrid

About the Job

Requirements

  • Be a current student or recent graduate in communications, data, business, computer science, or a related field.
  • Have hands-on experience with AI tools such as ChatGPT, Claude, or Copilot and curiosity about applying them.
  • Have strong Excel or Google Sheets skills and comfort working with data.
  • Work in a structured way and be able to turn messy information into clear systems.
  • Have clear written English and confidence working with senior stakeholders.

Responsibilities

  • Help assess, set up, and configure a media monitoring platform using AI for tagging, sentiment analysis, and summaries.
  • Define search terms, sources, and alerts for the Group, key executives, and priority topics.
  • Produce regular media summaries and flag emerging issues or opportunities to the team.
  • Test AI tools that make monitoring faster and more accurate, and recommend improvements.
  • Design and build a shared CRM for contacts, partners, media, and events across Ventures, Illuminate, AI House India, and AI House Amsterdam.
  • Consolidate existing contact lists, clean the data, and establish rules for keeping the information current.
  • Use AI to enrich CRM records, log interactions, and surface follow-ups.
  • Train team members to use the CRM and ensure it meets GDPR data privacy requirements.
  • Agree on communications key performance indicators with the team, such as reach, share of voice, sentiment, engagement, and event outcomes.
  • Build a dashboard that pulls data from monitoring, social, and CRM sources.
  • Produce monthly and quarterly reporting with clear insights for leadership.
  • Automate data collection and reporting where possible.
  • Deliver live media monitoring with regular summaries, and agree and populate the CRM structure during the first three months.
  • Ensure that by the end of the internship the team uses the CRM day to day, a KPI dashboard is in place, and handover documentation enables the tools to keep running.

Desired Qualifications

  • Experience with a CRM such as HubSpot, Salesforce, or Airtable, or a media monitoring tool such as Meltwater or Cision.
  • Dashboarding skills in Power BI, Looker Studio, or Tableau.
  • Basic automation or scripting, such as Zapier, Power Automate, or Python.

About the Company

Prosus

Operates technology-led consumer internet ecosystems

Prosus is a global consumer internet group that builds technology-led lifestyle ecosystems across Europe, Latin America, and India, owning platforms like iFood, OLX, PayU, Swiggy, Meesho, and Just Eat Takeaway.com in 100+ markets. Its products are a network of apps and websites that connect consumers, merchants, and partners, powered by hands-on operations, investments, and AI-enabled technology to scale services. The company differentiates itself through its global footprint, diversified portfolio, and cross-market capabilities that support rapid growth across multiple sectors. Its goal is to expand its ecosystem to more markets, deepen engagement on its platforms, and create value by scaling trusted digital services for consumers, retailers, and partners.

Company size
10,001+
Company stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
2015

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