Full-Time

Operational Risk Grp Manager

Posted on 3/13/2025

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

No salary listed

Senior, Expert

Dublin, Ireland

Up to 2 days working at home per week

Category
Risk Management
Finance & Banking
Required Skills
Risk Management
Data Analysis
Connection
Connection
Connection
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Requirements
  • Extensive experience in financial services, risk and controls and/or TTS Onboarding experience preferred
  • Ability to manage through influence to drive implementation across a global organization (e.g., management in the absence of reporting lines)
  • Knowledge of business-related products and/or processes, specially related to Operational Risk Events, Loss Capture System Reporting, and policy requirements
  • Outstanding communication and presentation skills required
  • Track record leading Control related projects and programs
  • Exemplary thought leadership skills; able to build and lead strategic initiatives
  • Ability to represent and manage expectations of cross-functional stakeholders
  • Demonstrated experience leading people and developing effective and diverse teams
  • Ability to define and embed culture; build and market the organisation’s brand; communicate enterprise-wide priorities
  • Experience building collaboration and synergies across enterprise-wide businesses and functions
Responsibilities
  • Identify and raise issues within the business. Mitigates those risks and ensures appropriate approval and visibility within the organization.
  • Create and track Key Risk Indicators, metric triggers, and thresholds in order to identify and communicate any emerging issues and develop action plans with the business owners.
  • Stays current in understanding existing risks and analysis of emerging risks across the business
  • Responsible for managing global team of line control officers covering onboarding operations
  • Manage risk and controls within the onboarding operations lifecycle, including issue and corrective action plans advisory
  • Engage with MCA governance team to ensure risk and controls are appropriately captured in MCA and address any risks identified through the MCA process
  • Overall responsibility for leading the operational risk events cycle, which includes the capture, escalation, and management of operational risk events
  • Lead business level programs to address themes of operational risks events and to prescribe preventative and detective controls to prevent reoccurrence, including advocating and working with product to fund changes
  • Work with business, operations and technology, and any unit responsible for a control (URC) that lead to an Operational Risk Event to ensure remedial actions are taken, included in thematic programs addressing causes and track progress
  • Shape and define governance model for global onboarding operations risk
  • Development of business level procedures that makes sure that Operational Risk Data is captured consistently and timely in the Loss Capture System (LCS) and ORE Central
  • Prepare reports for senior management
  • Provides control advice and guidance to onboarding operations organization
  • Communicates guidance and training of new requirements

Citigroup provides a wide range of financial services, including consumer banking, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to serve a diverse clientele that includes individuals, small businesses, large corporations, and government entities. Citigroup's services work by offering loans, managing investments, and facilitating transactions, all while generating revenue through interest, fees, and trading activities. What sets Citigroup apart from its competitors is its extensive global network and focus on technological advancements, which help deliver efficient banking solutions. The company's goal is to create a positive financial and social impact through its services while also driving growth and profitability.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1812

Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's investment in Supra enhances its technological capabilities in Latin America.
  • Participation in clean energy funding aligns Citi with global ESG trends.
  • Citi's involvement in maritime financing strengthens its position in global trade financing.

What critics are saying

  • Competition from fintechs like Supra could challenge Citi's market share in Colombia.
  • Large-scale debt syndicates expose Citi to shipping industry risks.
  • Investments in clean energy may face financial risks from regulatory changes.

What makes Citigroup unique

  • Citi operates in over 160 countries, offering a vast global network.
  • The company invests heavily in ESG initiatives, aligning with global sustainability trends.
  • Citi leverages technological innovations to deliver efficient banking solutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-5%

2 year growth

-5%
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