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Accenture

Advises businesses and runs their technology

Delivery Lead Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in commerce, finance, accounting, business administration, supply chain, or a related discipline is required.
  • 13–18 years of overall experience, with substantial experience in Procure to Pay and Master Data Management operations.
  • Experience managing global operations across multiple regions and business units.
  • Expertise in invoice processing, global payments, vendor reconciliations, and master data governance.
  • Experience in service delivery management, team leadership, and client governance.
  • Experience in global shared services, Global Business Services, business process outsourcing, or multinational environments.
  • Ability to manage large teams, team leads, and subject-matter experts.
  • Client governance, stakeholder management, and escalation-handling skills.
  • Knowledge of financial controls, audit requirements, approval workflows, and data quality frameworks.
  • Demonstrated success in automation, continuous improvement, and operational transformation.
  • Analytical, communication, decision-making, and problem-solving skills.
  • Experience in operational transformation, automation, compliance, and continuous improvement.

Responsibilities

  • Lead end-to-end Procure to Pay activities, including invoice processing, payments, exception management, vendor reconciliations, and global payments.
  • Lead Vendor Master Data, Customer Master Data, Material Master Data, and Finance Master Data operations.
  • Improve invoice processing and payments accuracy, Right First Time, turnaround time, and productivity.
  • Ensure master data accuracy, completeness, consistency, validity, and compliance with governance standards.
  • Ensure adherence to approval workflows, validation rules, segregation of duties, and internal controls.
  • Manage complex master data escalations, data discrepancies, and business-critical requests.
  • Support data migration, mass maintenance, system implementation, data validation, and master data harmonization initiatives.
  • Own service-level agreement and key performance indicator performance across Procure to Pay and Master Data Management operations.
  • Drive operational reviews, performance governance, root cause analysis, and corrective action plans.
  • Identify service delivery risks and implement mitigation plans.
  • Establish standardized operating procedures and consistent delivery practices across regions.
  • Lead operational governance meetings and service performance reviews with client and business stakeholders.
  • Act as the escalation point for critical Procure to Pay and Master Data Management issues.
  • Communicate operational performance, risks, improvement opportunities, and action plans to senior stakeholders.
  • Build relationships with Finance, Procurement, Treasury, Sales, Supply Chain, IT, and external vendors.
  • Align service delivery priorities with business requirements and contractual commitments.
  • Ensure compliance with corporate policies, financial controls, audit requirements, and data governance standards.
  • Ensure proper authorization and segregation of duties across transactional and master data processes.
  • Monitor audit observations, control deficiencies, and remediation plans.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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