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Atrium Health

Operates hospitals and care network

Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRock Hill, SC, USA$21.85 - $32.80In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is accepted for Greater Charlotte and Wake Forest.
  • For IL/WI and Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years, is required.
  • A current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest; for IL/WI and Floyd & Navicent divisions, the certification must be obtained within 45 days unless the department leader determines it is not required.
  • Wake Forest requires one of the listed Medical Assistant credentials from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA; PEARS may be required within one year in select areas.
  • Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, medication reconciliation, collecting medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders, and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines following the rights of medication administration.
  • Perform assigned duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment and supplies are in working order, and keep areas stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting information needed to identify age-specific needs, and providing care in accordance with departmental policies and procedures.

Desired Qualifications

  • Excellent communication and interpersonal skills and the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Customer service skills that support a positive patient experience.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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