C

Central Jersey Medical Center

Patient Service Representative

Full-TimeDeadline 9/18/27
No salary listed
Mid
Perth Amboy, NJ, USA
In PersonThe position is located in Carteret, New Jersey.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Demonstrated ability to adapt readily to changes.
  • Ability to follow oral and written instructions.
  • Ability to work with little or no supervision.
  • Demonstrated effective follow-through on all tasks.
  • Ability to maintain a high level of confidentiality.
  • Ability to complete assignments in a timely manner.
  • At least two years of experience in a medical office support setting, or an equivalent combination of experience and training providing the required knowledge, skills, and abilities.
Responsibilities
  • Book, coordinate, and reschedule patient appointments.
  • Greet patients promptly and pleasantly.
  • Maintain and update current information on providers’ schedules.
  • Answer and screen telephone calls and provide information to callers as needed.
  • Contact patients to confirm appointments.
  • Assemble patients’ charts and create charts for new patients.
  • Conduct personal interviews to obtain required demographic and insurance information and enter the information into the computer.
  • Obtain required signatures on legal consents and insurance forms.
  • Contact insurers to verify coverage and confirm that the center is the primary care provider when necessary.
  • Adjust the computer classification of claims to accurately reflect the expected pay source.
  • Answer patients’ and the public’s inquiries in person or by telephone regarding regulations and services, referring inquiries to the appropriate person or department when necessary.
  • Perform exit billing and discuss patient account balances with the responsible party.
  • Handle daily cash collections.
  • Maintain the daily log of uncompensated care applications and other state and local governmental applications.
  • Input data into the ancillary database.
  • Collect and batch daily encounters.
  • Perform other front-end duties as assigned.
Desired Qualifications
  • Spanish-speaking ability.

About the company

C

Central Jersey Medical Center

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