Field CTO

About Tray.ai:

Tray.ai is the creator of Merlin Agent Builder — the fastest way to build and deploy high-value AI agents without constraints. Built on our composable AI integration platform, it combines connectivity, data integration, governance, and scalability so enterprises can run AI agents across their entire stack.
We’re solving one of the biggest challenges in the AI era: how to move beyond isolated AI features to orchestrated AI that works everywhere it’s needed. Our customers use the Tray platform to integrate and automate their most critical processes, deploy production-ready agents in weeks instead of months, and keep governance and security under control at scale.

At Tray.ai, you’ll work on technology that’s defining how enterprises adopt AI. We’re a team that values curiosity, clear thinking, and getting things done. You’ll have the opportunity to tackle complex problems, collaborate with smart, driven people, and see the real-world impact of your work.

About the Role:

We’re looking for a Field CTO to join our team and be the strategic and technical face of Tray in the field. You’ll work directly with prospects and customers to drive adoption of Tray’s platform, optimize our customers' success, and influence the direction of our product in a rapidly evolving market. You are a visionary trusted by CIOs, a closer in the room for strategic deals, and a storyteller who makes Agent and Automation magic feel inevitable.

As Field CTO, you will inspire confidence in senior decision-makers by establishing Tray as the go-to enterprise solution for Automation and AI capabilities. You’ll join high-stakes sales conversations as a senior executive presence to validate architecture, security, scalability, and innovation story. In the market, you'll position Tray competitively in conversations, proposals, and public content. In every step of Tray’s growth, you’ll represent the future of agentic AI, showing how Tray helps organizations unlock their potential and actualize their automation journey.

Travel:

As the Field CTO, the expectation is that you will be travelling to meet with prospects and clients 50% of the time.

What You’ll Do:

• Build a reputation as a visionary in automation, low-code, and AI-first integration, aligning Tray’s narrative with broader industry transformation.
• Shape the roadmap by collaborating tightly with Product, Engineering, and Execs to ensure we’re solving enterprise pain points that matter.
• Partner with sales teams to drive and shape deals by offering technical insights and guidance, advising on frameworks to address client challenges, and ensuring Tray’s platform aligns with business objectives.
• Help prospects feel confident trusting Tray with mission-critical workflows.
• Work cross-functionally with Engineering, Product, and GTM to deliver feedback and shape the roadmap.
• Act as executive sponsor and technical guide for lighthouse accounts.
• Lead industry conversation by: representing Tray at events, share insights with peers, and contribute to technical thought leadership.

Who You Are:

• Executive Customer Engagement: Position Tray as a strategic partner, not a tool. You will paint the roadmap vision, show enterprise-grade readiness, and help de-risk technical objections before they emerge
• Deal Acceleration & Strategic Presales: Design and present reference architectures tailored to Fortune 500 complexity, making them feel elegant, simple, and inevitable.
• Thought Leadership & Evangelism: Be Tray’s external technical evangelist. You will host executive roundtables, publish strategic content, and speak at key industry events.
• Field-to-Product Feedback Loop: Translate field insight into product vision,  constantly bringing back patterns, blockers, and innovation gaps from top-tier customers.
• Enterprise Readiness & Trust Building: Own Tray’s enterprise technical narrative, from security posture and scale to SLAs, integrations, and extensibility.
• Customer Success & Expansion: Stay engaged with strategic customers post-sale to drive expansion, build champions, and ensure we’re delivering measurable business outcomes.
• Industry Insight & Competitive Strategy: Track automation and integration trends, emerging vendors, and shifting enterprise expectations, and advise the business accordingly.
• Fluent in AI Development Tools: Skilled in AI tools, prompt engineering, and customizing AI for enterprise use cases.

Why Join Tray.ai?

Lead the Future of the Autonomous Enterprise – Be part of the AI revolution, helping businesses deploy AI-powered integrations and intelligent agents at scale.
Collaborate with Industry Pioneers – Work alongside top talent in AI, automation, and enterprise integration.
Make an Impact – Play a key role in expanding AI adoption and driving business transformation for our customers.
Continuous Learning & Growth – Stay ahead of cutting-edge AI advancements and contribute to shaping the future of AI-ready iPaaS.

Your team will fully support you to do your best work

Our team is full of humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on performance, friendship, transparency, and looking out for one another. The heart of Tray.ai is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions, and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.

We believe in diversity and equal opportunity

We believe that, in building diversity, we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We will make sure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process.

Salary

If hired, the on target total compensation for this role is $310,000-$365,000 annually.

Our salary range is based on paying competitively for our size, industry, and location of the role, and are one part of many other compensation, benefit and reward opportunities we provide, including stock options.

Individual pay rate decisions are based on a number of factors including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is a good faith estimate based on the expectations as laid out in the job description, however we are often open to a wide variety of profiles and recognize that the person we hire may be less or more experienced than this job description as posted. For this reason, the actual salary may vary from the estimate provided above.

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