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Full-Time

Counter Manager Nordstrom

Confirmed live in the last 24 hours

Charlotte Tilbury

Charlotte Tilbury

1,001-5,000 employees

Luxury skincare, makeup, and fragrance products

Consumer Goods

Mid

Frisco, TX, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Management
Customer Service
Requirements
  • Prior experience in a similar role within the beauty industry
  • Strong leadership and people management skills
  • Excellent communication and interpersonal skills
  • Proven track record of achieving sales targets
  • Passion for beauty and knowledge of Charlotte Tilbury products
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Flexibility to work evenings, weekends, and holidays as required
Responsibilities
  • Manage the day-to-day operations of the counter and ensure optimal performance
  • Motivate and lead a team of beauty advisors to achieve sales targets and deliver exceptional customer service
  • Ensure effective product merchandising and maintain visual standards according to brand guidelines
  • Build and maintain strong relationships with Nordstrom management and staff
  • Regularly analyze sales performance data and implement strategies to drive sales growth
  • Train and develop team members on product knowledge, selling techniques, and brand story
  • Conduct regular coaching and performance evaluations
  • Ensure accurate inventory management and replenishment of products
  • Handle customer inquiries, complaints, and returns in a timely and professional manner
  • Stay up-to-date with industry trends and competitor activities

Charlotte Tilbury Beauty Ltd. specializes in luxury beauty and skincare products, offering a diverse range that includes skincare, makeup, and fragrances. Their products, such as Charlotte's Magic Cream and Magic Serum Crystal Elixir, are designed to meet the needs of beauty enthusiasts who seek high-quality items. The company operates through a direct-to-consumer model via its website and also partners with major department stores for retail sales. What sets Charlotte Tilbury apart from competitors like Estée Lauder and Dior is its focus on innovative product formulations and strong celebrity endorsements. The goal of Charlotte Tilbury is to provide premium beauty solutions while enhancing customer engagement through personalized services like virtual consultations and loyalty programs.

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

N/A

Growth & Insights
Headcount

6 month growth

7%

1 year growth

18%

2 year growth

41%
Simplify Jobs

Simplify's Take

What believers are saying

  • The launch of the Neuroscents Collection showcases Charlotte Tilbury's commitment to innovation and staying ahead in the luxury beauty market.
  • New store openings in key locations like east London and Glasgow indicate strong growth and expansion potential.
  • Strategic partnerships, such as with F1 ACADEMY, enhance brand visibility and open new marketing avenues.

What critics are saying

  • The competitive luxury beauty market requires continuous innovation to maintain market share against established brands like Estée Lauder and Dior.
  • Expanding physical retail presence involves significant investment and operational risks, especially in uncertain economic climates.

What makes Charlotte Tilbury unique

  • Charlotte Tilbury stands out with its innovative product formulations and celebrity endorsements, setting it apart from other luxury beauty brands.
  • The company's strong online presence and direct-to-consumer model, combined with retail partnerships, provide a diversified revenue stream.
  • Personalized services such as virtual consultations and in-store appointments enhance customer engagement and satisfaction, distinguishing it from competitors.