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United Dental

Dental practice management and analytics partner

Front Office Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeFlushing, Queens, NY, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Strong customer service and communication skills are required.
  • Organizational and multitasking abilities are required.
  • Basic computer proficiency is required.
  • A professional demeanor and positive attitude are required.
  • Ability to work collaboratively within a team environment is required.

Responsibilities

  • Greet and check in patients.
  • Answer and manage incoming phone calls.
  • Schedule and confirm patient appointments.
  • Verify insurance eligibility and benefits.
  • Collect patient payments and maintain accurate records.
  • Assist patients with treatment financing options.
  • Maintain patient charts and documentation.
  • Support office productivity through effective scheduling and communication.
  • Coordinate with clinical teams to ensure a seamless patient experience.
  • Help maintain a welcoming, organized, and professional office environment.

Desired Qualifications

  • Periodontal office experience.
  • Dental front office experience.
  • Experience with dental insurance verification.
  • Experience with treatment presentation and financial arrangements.
  • Experience with dental practice management software.
  • Experience in PPO, Fee-for-Service, and/or Medicaid environments.
  • Bilingual skills, if applicable to the market.

About the Company

United Dental

Dental practice management and analytics partner

United Dental (UDC) helps independent dental practitioners grow and monetize their practices by acting as a dental partner organization (DPO). It offers a modular suite of services that cover back-office management, access to preferential pricing across the dental supply chain, and many opportunities to connect with peers to share best practices. Its product works through integrated solutions: data and analytics to guide decisions, end-to-end clinical support, and practice-optimization insights that aim to cut costs and improve performance. Unlike some competitors, UDC lets dentists benefit from the buying power and scale typically enjoyed by larger groups without giving up autonomy over their practice. The company's goal is to enable independent dentists to run more profitable, well-supported practices while maintaining control over their clinical and business decisions.

Company size
11-50
Company stage
Late Stage VC
Total funding
$31M
Headquarters
Miami, FL
Founded
2021

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