Must have 3 years of quoting or procurement experience.
Must have 2 years of administrative assistant experience.
Must have basic knowledge of technology products, including computers, software, and phones.
Must be proficient with general office applications.
Must demonstrate process-driven attention to detail and accuracy in procurement responsibilities.
Must have organizational, presentation, and customer service skills.
Must be skilled in preparing written communications and materials.
Must have telephony, communication, active listening, and customer-care skills.
Must be able to multitask and adapt quickly to changes.
Must have typing skills for quick and accurate data entry.
Must be self-motivated and able to work in a fast-moving environment.
Must be authorized to work in the United States without sponsorship.
Responsibilities
Communicate with clients regarding product requests and orders.
Create proposals for technology products and services for the existing client base.
Assist clients with orders and tracking.
Perform product ordering and procurement.
Coordinate deliveries.
Perform the RMA process to procure replacement products from manufacturers and vendors or arrange refunds.
Track expiring service contracts and notify customers of renewal opportunities.
Maintain the product catalog, including price and cost information, in ConnectWise and QuoteWerks.
Back up the Service Coordinator by answering the phone and creating, assigning, and scheduling service tickets.
Perform general clerical office duties.
Desired Qualifications
Flexibility in work hours is a plus.
Job Description
BCA is looking to fill an opening for a full-time Administrative Assistant / Purchasing Coordinator. This position is responsible for creating quotes from client requests, purchasing and procurement functions. Must be proficient in QuickBooks to perform purchasing functions. Back up to the Service Coordinator and perform administrative functions.
Duties and Responsibilities:
Communicate with clients regarding product requests and orders
Creating proposals for technology products and services to our existing client base
Assisting clients with orders and tracking
Product ordering and procurement
Delivery coordination
Perform the RMA process to procure replacement products from manufacturers and vendors or refund.
Tracking of expiring service contracts, and notifying customers of renewal opportunities
Maintain product catalog, with price and cost information in ConnectWise and QuoteWerks.
Back up to the Service Coordinator- performing functions such as answering the phone, and creating, assigning, & scheduling service tickets.
Performing general clerical office duties
Knowledge, Skills, and/or Abilities Required:
Basic knowledge of technology products (computers, software, phones, etc.)
Proficient with general office applications.
Process driven and attention to detail with accuracy in performing procurement responsibilities.
Strong organizational, presentation, and customer service skills.
Skill in preparing written communications and materials.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Ability to multi-task and adapt to changes quickly.
Typing skills to ensure quick and accurate data entry.
Self-motivated with the ability to work in a fast-moving environment.
Flexibility in work hours is a plus
Must be authorized to work in the United States without sponsorship
Qualifications
QuickBooks: 3 years (Required)
Quoting/Procurement: 3 years (Required)
Administrative Assistant: 2 years (Required)
Additional Information
All your information will be kept confidential according to EEO guidelines.