Account Management Director

Company description

Job Title: Account Management Director

Agency: Prodigious

Location: The Enterprise Center, Makati

Reports To: General Manager

About Prodigious

Prodigious is part of the globally renowned Publicis Groupe. Leveraging the full spectrum of Publicis Groupe’s global production capabilities, Prodigious delivers seamless, relevant, and impactful consumer experiences across every touchpoint. By combining production expertise, cutting-edge technology, and data-driven insights, our team creates innovative solutions that help brands perform in today’s platform-driven world.

Why Join Prodigious?

• Be part of a world-class Publicis Groupe agency with a legacy of award-winning creative and strategic solutions.
• Work with top-tier global and iconic local brands, with opportunities to drive impactful marketing campaigns.
• Thrive in a collaborative and dynamic work environment where ideas, innovation, and talent are valued.
• Access career growth opportunities across the Publicis Groupe network both locally and internationally

Overview

About the Role

As the Account Management Director, you will lead strategic partnerships across key accounts, driving the agency’s client service vision and business growth. You will influence senior client leadership, shape the agency culture, and define long-term strategic direction, ensuring alignment between business goals, client needs, and agency priorities.

This role combines executive client advisory, enterprise-wide campaign accountability, strategic leadership, and agency-wide influence, positioning you to drive transformation across accounts and the organization.

Key Responsibilities

Strategic Focus & Impact

• Leads strategic partnerships across key accounts by building relationships with senior leaders and delivering campaigns that strengthen the agency’s reputation.
• Provides visionary leadership across the agency; defines long-term direction, values, and culture.
• Drives strategic transformation across multiple key accounts; aligns business, client, and agency goals at scale.

Client Relationship Management

• Influences senior C-suite client relationships, serving as a trusted partner at the executive level.
• Guides client strategy and decision-making across enterprise accounts.

Campaign & Data Management

• Accountable for the performance and results of agency client campaigns, ensuring they meet data-driven performance standards.

Team Leadership & Culture

• Builds and scales culture across departments, driving succession planning and leadership pipeline development.
• Mentors senior leaders and foster cross-department collaboration and engagement.

Financial Oversight

• Manage the agency’s financial strategy, including setting pricing models, managing risk, ensuring profitability, and driving sustainable growth.
• Aligns financial performance with strategic goals across accounts.

New Business Development

• Frames the agency’s business development strategy and leads growth initiatives.
• Guides high-level pitches and develops new offers aligned with client needs and market opportunities.

Knowledge & Expertise

• Brings deep strategic expertise in client service, paired with a broad, integrated understanding of adjacent disciplines.
• Enables holistic leadership across creative, media, data, and production functions.

Soft Skills

• Demonstrates executive presence and credibility.
• Aligns internal and client leadership through clear, compelling, and persuasive communication.

Market & Industry Expertise

• Shapes the agency’s perspective and strategic direction with market foresight.
• Advises clients and teams on trends, industry shifts, and competitive opportunities.

Data & Technology Expertise

• Oversee technology adoption across client services, ensuring tools support strategic goals.
• Leverages analytics and performance dashboards to inform decision-making at scale.

Agency Role & Influence

• Contributes to shaping the agency’s future direction and long-term priorities.
• Serves as the senior-most client service leader, driving enterprise-wide initiatives and high-impact client outcomes.

Qualifications

Qualifications & Experience

• 12+ years of experience in account management or client leadership roles in advertising, marketing, or communications.
• Proven track record managing senior client relationships at C-suite level.
• Experience leading multi-disciplinary teams, large-scale campaigns, and business growth initiatives.
• Strong strategic, financial, and operational leadership skills.
• Demonstrated ability to shape agency culture, mentor leaders, and drive organizational transformation.