Workplace Services On-call Mail Center Associate

Overview

If you're looking for an exciting and rewarding career that allows you the flexible opportunity to work on an "as needed basis, then we invite you to consider joining our IST Management Services team as a Workplace Services On-call Mail Center Associate.  The ideal candidates must have a strong passion to serve others and be detailed oriented & process driven with a background & focus in customer service.  The duties will consist of performing various mail center related tasks, shipping & receiving services, document printing, hospitality, porter duties, conference room services, and front desk reception services within a corporate setting environment.  This role will support our office locations in the Houston, Kingwood, and The Woodlands areas.  

IST Management Services is the fastest growing, national facilities management company in the industry.  IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Hourly Compensation: $14.00 - $14.00 USD per hr (DOE)

Work Schedule: On-Call (Monday - Friday 8:00am - 5:00pm)  Schedule will vary based on an "as needed" basis

Location: This position will support our locations in Houston, Kingwood, and The Woodlands areas

Responsibilities

The Workplace Services On-call Mail Center Associate team member will perform mail center related tasks, shipping & receiving services, document printing, hospitality, porter duties, conference room services, and front desk reception services.  Additional responsibilities include:

• Mail Operations - Sort & deliver incoming mail according to established procedures
• Shipping/Receiving Services - Receive & scan in/out overnight packages
• Porter Services - Assist with cleaning and wiping down general areas
• Reception coverages as needed - smiling and greeting clients & visitors, answering phones and directing calls to appropriate personnel
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Setup conference rooms for meetings, maintain site common areas, including kitchen/break-rooms to ensure areas are cleaned (ie - unload/load dishwasher, setup water and coffee for meetings, etc)
• Adhere to safety, security and business procedure guidelines

Qualifications

The qualifications of the Workplace Services On-call Mail Center Associate team member must have a strong passion to serve others and be detailed oriented and process driven with a background & focus in customer service.  Additional qualifications include:

• Valid Driver's License required
• High school diploma or equivalent (GED)
• Prior mail or shipping/receiving experience is a plus 
• Professional appearance and demeanor
• Excellent attendance, punctuality and communication skills
• Ability to work independently or in a team environment
• Lifting up to 50 lbs with aid

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose.  You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. 

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Compensation: 14 to 14 (USD)