Night Manager
About the job
- Experience working in hospitality in a similar position.
- Ability to make decisions and work under time pressure.
- Strong communication and interpersonal skills.
- Ability to work independently and organize work very well.
- Availability to work night hours.
- Communicative proficiency in English.
- Oversee the hotel's daily operation during the night shift and ensure the highest standards of guest service.
- Coordinate the work of the night reception team, security, and other operational departments present at the hotel during night hours.
- Ensure the safety of guests, employees, and hotel property by monitoring the shift and enforcing applicable procedures.
- Respond to emergencies and coordinate actions in accordance with safety procedures and brand standards.
- Support the reception team with check-in, check-out, and guests' ongoing needs.
- Oversee the proper completion of the hotel night audit and the accuracy of night reports and settlements.
- Monitor service quality and identify opportunities to improve guest service and operational processes.
- Build positive relationships with guests and support their satisfaction throughout their stay.
- Work with managers of other departments and ensure smooth handover of information between night and day shifts.
- Knowledge of hotel systems such as Opera.
About the company
Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1960
Get referred to Radisson Hotel Group
See people who can refer or advise you
Simplify's Take
What believers are saying
- Owners keep adding properties: RHG signed and opened 160 hotels with 22,000-plus rooms in January-June 2026.
- Development includes internal moves: RHG's April 2026 report records 8.5 million learning hours and 40% internal hiring for 2025.
- India has a defined expansion target: July 2026's Vision 2030 set 500 hotels, versus 142 operating across 86 cities.
What critics are saying
- Contract security varies: RHG's available 2025 leased/managed-hotel data show 34% temporary no-fixed-hours employment and 18% outsourced workers.
- Hiring controls have uneven coverage: 2025 leased/managed-hotel data show under-half toolkit uptake; full audits covered 56 of 395 hotels.
- Compliance work extends beyond office hours: RHG's Bucharest role requires shifts, weekends and unannounced night audits.
What makes Radisson Hotel Group unique
- A larger hotel group controls RHG: Jin Jiang holds a majority stake.
- Owners often return with another property: about 65% of RHG's owners have more than one hotel with the group.
- The brand network spans many markets: RHG's portfolio covers more than 100 countries.
Help us improve and share your feedback! Did you find this helpful?