Teller

Teller

📍 Location: Manchester- 341 Broad St., Manchester, CT 06040

📅 Branch Hours:

• Monday-Thursday: 9:00 AM - 4:00 PM
• Friday: 9:00 AM - 5:00 PM
• Saturday: 9:00 AM - 12:00 PM

Schedule: Full-time | Candidates must be available to work branch hours, including up to 30 minutes before opening and 30 minutes after closing, as business needs require. Saturday availability is required as needed.

Why M&T?

We've become one of the nation's strongest banks by knowing what matters most to our customers – and our employees. Experience the advantages of working in a large company with the rewards of working in a local, community-focused organization. You'll be encouraged to pursue your personal career goals and make a difference in ways that matter most to you.

About the Role

As a Teller, you'll serve as one of the first points of contact for our customers. You'll provide exceptional service while accurately processing financial transactions, identifying customer needs, and building relationships that strengthen customer loyalty and confidence in M&T Bank.

What We Offer

• Paid training and onboarding
• Paid Time Off
• Health Care Benefits
• Retirement Savings Plan
• Tuition Reimbursement
• Professional Development Opportunities
• Career Growth within M&T Bank

What You'll Do

• Process customer transactions accurately and efficiently, including deposits, withdrawals, payments, and check cashing.
• Provide outstanding customer service by identifying and responding to customer financial needs.
• Educate customers on available banking products, services, and digital banking tools.
• Balance cash drawer and maintain proper cash handling procedures.
• Resolve routine customer inquiries and refer more complex issues to appropriate team members.
• Support branch sales and service goals through quality customer interactions and referrals.
• Maintain compliance with all banking regulations, policies, procedures, and risk management standards.
• Contribute to a positive team environment and assist with branch operations as needed.

Who Do We Need?

We're looking for individuals who genuinely enjoy helping people and creating positive customer experiences. Our most successful Tellers are friendly, approachable, and committed to building relationships with customers while providing accurate and efficient service. If you're someone who takes pride in helping others, thrives in a team environment, and enjoys making a difference in your community every day, we'd love to meet you.

Minimum Qualifications:

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service, cash handling, retail sales, or related experience.
• Strong verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced customer-focused environment.
• Basic computer proficiency and ability to learn banking systems.
• Demonstrated problem-solving and interpersonal skills.

Preferred Qualifications:

• Previous banking or financial services experience.
• Previous teller or cash handling experience.
• Experience achieving customer service or sales goals.
• Knowledge of consumer banking products and services.
• Bilingual language skills.

Physical Requirements:

• Ability to stand for long periods of time
• Prolonged use of hands and fingers
• Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
• Ability to read fine print
• Ability to interact with customers in an open face to face work environment 

Ready to Make a Difference?

Apply today and become part of a team that puts people first.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.84 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Manchester, Connecticut, United States of America