Inactive
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AXA

Global insurer offering life, property, casualty

Auto Claims Adjuster

Claims AdjudicationPosted on Nov 9
Full-timeTepic, Nayarit, MexicoNo salary listedIn-person

About the Job

Requirements

  • Two years of experience in customer service and/or claims adjustment.
  • A current license/credential as an auto claims adjuster.
  • Knowledge of the AMIS fault-allocation guide and traffic regulations.
  • Experience using a mobile phone and a valid driver's license.
  • Basic proficiency with Microsoft Office, including Excel and Word.
  • Basic English is desirable, not required.
  • A degree in an economic-administrative field is desirable but not limiting.
  • Conflict management, negotiation, analysis, and decision-making skills.

Responsibilities

  • Assist insured customers at the scene of auto claims in accordance with the terms and conditions of their insurance policies.
  • Determine responsibility for traffic incidents in accordance with the AMIS guide for determining liability and the municipal, state, and federal traffic regulations applicable to each jurisdiction.
  • Examine, investigate, quantify, and determine the causes of claims using factors including the insured's statement, the location and time of occurrence, the policy's duration and coverage, the parties involved, and consistency of the damage.
  • Identify and refer cases with potential fraud indicators for investigation and determination.
  • Maintain service and quality indicators for traffic claims in the digital claims register.

Desired Qualifications

  • Basic English proficiency.
  • A degree in an economic-administrative field.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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