Director – Military Installations and Strategic Outreach

Compensation Range:

Position Summary

This is a hybrid role located in San Diego, CA; the candidate must reside within the greater San Diego area.

The Director, Military Installations and Strategic Outreach provides strategic leadership, leads program efforts for assigned geographical region and/or military affiliated population segment including military community and installation engagement, and collaborates with Installation Student Operations teams. Reporting to the SVP, Military & Veteran Affairs, represents National University (NU) in developing relationships with military education service officers, military, veteran, and retired military and dependents.  Partners with faculty, staff, administrators and students across the organization to ensure success for NU and students. Plays a key part of the leadership team for the Military & VA Programs.

Oversees program operations to include military installation, partnership development, and monitoring.  Leads partnership strategy and MOU development for military installation strategy. Responsible for Military outreach and community partnerships to include responsibility for internal collaboration with Student Operations, Marketing, Enrollment, and Data teams regarding recruitment, growth, quality of student services, student accounts, budget control and implementation, marketing and community outreach and serves as a liaison to faculty. 

Essential Functions On Site and Location Specific:

• Oversee and collaborates on program operations including military installations (San Diego, Other sites California and Arizona),  Spectrum Veteran and Military Community Center and partnership development and engagement.  Leads partnership strategy and MOU development for military installation strategy. 
• Collaborate on program operations including budget development and monitoring; compliance with federal regulations related to military students; admissions and enrollment for military students; and planning and execution of military related events and local and national partnerships.
• In collaboration with SVP, Military and Veterans Affairs and AVP, Campus Operations, plan and execute quarterly reviews for each installation ESO and team, reporting on data, progress and programming based on individual installation needs.
• Provide strategic direction in outreach and outside recruitment activities to include interface with local community colleges, other colleges, local governmental agencies, school districts and businesses as well as civic organizations to promote University awareness, student transfers, and admissions. 
• Organize and attend events such as transfer days and answer questions for prospective students.  Give planned presentations. Maintain corporate and community outreach, with an objective of increasing enrollment. Coordinate, monitor, and supervise off-site programs.

​Essential Functions Hybrid:

• Collaborate on articulation efforts for Military Occupational Specialty work experience and training.  Coordinate with Registrar’s Office and Faculty to review military experience for academic credit not yet evaluated by the American Council on Education. 
• Provide overall direction to include student, faculty, and administrative services.  Provide training and communication on new policies, procedures, or practices.  Create an environment and the development of specific processes and activities that promotes quality of student service among all staff.  Serves as liaison with Human Resources. Initiates and approves personnel actions of assigned personnel. 
• Implement and control budgetary expenses.  Budget supervisor for administrative departments; supplies, equipment, materials, with tracking mechanism for cost effectiveness.  Interface between the University and local vendors and service providers.  Negotiate for cost effective services.  Process invoices for payments. 
• Special projects and assignments as designated. Continuous quality improvement.
• Grow and expand the Military & VA Business Development Team in accordance to strategic plans.
• Other duties as assigned.

Supervisory Responsibilities:

• Supervisory duties to include: Hire, train, and develop 3 - 21 staff members.

Requirements:

Education & Experience:

• Bachelor’s Degree required. Preferred area: management, business, communication, human behavior, psychology, or marketing.
• Master’s Degree preferred.
• Minimum of eight (8) to ten (10) years of relevant industry experience with demonstrated ability to build partnerships within regional market organizations required; or, equivalent combination of education and experience.

Competencies/Technical/Functional Skills:

• Acts as a role model. Anticipates and plans for changes including communicating vision to the team.  Ability to lead, direct and/or influence others to obtain results using a wide degree of creativity and latitude. Working knowledge in building teams.
• Ability to understand, diagnose and plan for business issues, processes, structure, outcomes and profitability. Understands the implications of decision and actions, including a deep understanding of overall big picture of the business; able to take an idea from concept to reality.
• Aptitude to drive towards achieving measurable and challenging goals to support organizational success. Demonstrate the ability to focus on achieving results consistent with the organization’s objectives.  As a leader, develops goals based on the organization’s vision, mission and strategic goals and objectives.
• Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
• Ability to hire, train, develop, evaluate, lead and direct work and discipline staff, taking corrective action as necessary on a timely basis and in accordance with company policies and Federal, State and local regulations.
• Extensive higher-education institutional knowledge, including advanced understanding of the NUS, its mission, values and structure.  Working knowledge of academic culture, specifically regarding issues of greatest public interest, such as online educational programs. 
• Ability to be independent, flexible, creative, critical and strategic thinker with solid judgement, sensitivity and logical reasoning including self-motivated and results oriented.
• Superior interpersonal skills with the ability to project professional competence, leadership capability and successfully communicate with a wide range of individual of constituencies in a diverse community making a positive impression in public forums.  Ability to interact appropriately with industry leaders, faculty and staff.
• Exceptional community relations skills with the ability to represent the University and help build public understanding of University’s brand and values.
• Demonstrated ability to manage multiple projects simultaneously, excellent organizational skills with attention to detail, good follow-up and follow-through.  Excellent analytical skills in addition to collecting, organizing and presenting information in a relevant manner.
• Advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point and Outlook.
• Foster a cooperative spirit within a large and/or small team of diverse cultures across the organization and all levels while working in a fast-paced environment with multiple deadlines and frequently changing priorities

Location: Hybrid, San Diego County, Expected Office Hours Weekly (Scripps Ranch) and Local Travel. This is a hybrid role located in San Diego, CA; the candidate must reside within the greater San Diego area.

Travel: Some Travel Required (40%)

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.