Full-Time

Product Manager

Experienced, For Assist

Posted on 5/8/2024

Assembled

Assembled

51-200 employees

Cloud-based omnichannel support operations platform

Data & Analytics

Senior

San Francisco, CA, USA

Required Skills
Communications
SQL
Tableau
Data Analysis
Requirements
  • Minimum of 5 years of experience in product/company leadership
  • 3 years of product management experience in a fast-growing tech environment, preferably enterprise SaaS
  • 1 year of experience growing an early-stage product, ideally as a Founder
  • Passion for the ambiguity and breadth of work in early-stage product growth
  • Collaborative style with a track record of building strong cross-functional partnerships
  • Strong written and verbal communication skills
  • Strategic thinker with the ability to align short-term execution with long-term goals
  • Customer orientation and passion for translating business problems into product solutions
  • Analytical mindset and familiarity with data analysis tools like SQL, Looker, Tableau
  • Technical fluency to drill into complex design and implementation challenges
Responsibilities
  • Embrace the many hats of a seed-stage product/business/GTM-focused PM
  • Work with prospects and customers to deeply understand problems, needs, and opportunities
  • Collaborate with the Assist’s engineers and designer to deliver impactful solutions
  • Foster a fast-paced, growth-mindset, empathetic culture
  • Craft and evangelize the product vision and roadmap to internal and external stakeholders
  • Foster a culture of experimentation and iteration
  • Drive product performance and key metrics
  • Champion high product quality

Assembled offers a cloud-based, omnichannel Support Ops platform that enables workforce and vendor management, real-time performance monitoring, and data-driven decision-making for exceptional customer experiences. The platform leverages open APIs, integrations with key tools, and configurable forecasting models to optimize support operations for modern organizations.

Company Stage

Series B

Total Funding

$70.7M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

4%

1 year growth

21%

2 year growth

50%

Benefits

Competitive compensation and equity package

Insurance coverage

401(k)

CSA Credit

Stipend for use at any Assembled customer

Professional development stipend

Wellness stipend