Hotel Controller

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to the San Antonio Marriott Northwest, a premier destination located in the heart of San Antonio, Texas. Proudly part of the Pyramid Global Hospitality portfolio, our hotel offers 297 comfortable guest rooms and an expansive 11,417 sq ft of meeting space. More than just a place to stay, the San Antonio Marriott Northwest seamlessly integrates comfort with career opportunities.   Nestled in the vibrant city of San Antonio, our hotel embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are prioritized. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs designed to celebrate your achievements.   Join us at the San Antonio Marriott Northwest, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're a vital contributor to an environment that values excellence and fosters growth. With spacious guest rooms and versatile meeting spaces, every aspect contributes to a workplace that reflects the dynamic energy of San Antonio. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the vibrant atmosphere of the San Antonio Marriott Northwest!

What you will have an opportunity to do:

The Hotel Controller is responsible for overseeing and directing all financial and accounting operations of the hotel, ensuring accurate financial reporting, strong internal controls, regulatory compliance, and effective financial management. This position serves as a key business partner to the General Manager, department leaders, and ownership by providing financial guidance, analysis, and recommendations that support the hotel's overall financial performance and operational objectives.

The Controller ensures that all accounting functions are performed accurately and timely in accordance with Marriott brand standards, company policies, and applicable federal, state, and local regulations.

Essential Duties and Responsibilities:

Financial Management & Reporting

• Oversee the hotel's daily accounting and financial operations, including general ledger, accounts payable, accounts receivable, income audit, payroll accounting, and month-end closing.

• Ensure timely and accurate preparation of monthly financial statements, balance sheets, income statements, and supporting schedules.

• Review financial results and identify trends, variances, and opportunities for improved financial performance.

• Prepare and present monthly financial reports and performance analysis to the General Manager and ownership.

• Ensure accurate recording and reconciliation of all hotel revenues, expenses, assets, and liabilities.

• Maintain the integrity and accuracy of financial records in accordance with company policies.

Budgeting & Forecasting

• Lead the annual budgeting process in collaboration with the General Manager and department heads.

• Prepare monthly forecasts, financial projections, and budget variance analyses.

• Monitor departmental expenses, labor costs, and operating performance to ensure alignment with approved budgets.

• Provide financial recommendations to department leaders to improve profitability and control expenses.

• Analyze hotel performance indicators, including revenue, labor costs, departmental expenses, and overall profitability.

Internal Controls & Compliance

• Establish, implement, and maintain effective internal controls to safeguard hotel assets and financial resources.

• Ensure compliance with company policies, Marriott brand standards, and financial procedures.

• Oversee cash handling, bank reconciliations, credit card transactions, deposits, and revenue controls.

• Monitor purchasing, expense approvals, accounts payable, and accounts receivable processes.

• Coordinate internal and external audits and ensure timely resolution of audit findings.

• Maintain compliance with applicable tax requirements, financial regulations, and record-retention policies.

• Identify potential financial risks and recommend corrective actions.

Accounting Operations

• Supervise and provide direction to accounting personnel, ensuring responsibilities are completed accurately and within established deadlines.

• Oversee accounts payable, accounts receivable, general cashier, income audit, and payroll-related accounting functions.

• Review account reconciliations and ensure discrepancies are investigated and resolved.

• Monitor vendor payments, outstanding receivables, and collection activities.

• Ensure accurate processing and reconciliation of hotel revenue from rooms, food and beverage, banquets, parking, and other operating departments.

• Oversee the month-end and year-end closing processes.

Operational Partnership & Leadership

• Partner with the General Manager and department heads to support sound financial decision-making.

• Provide financial guidance to operational leaders regarding labor management, purchasing, inventory, and expense control.

• Participate in leadership meetings and communicate financial results and business trends.

• Promote accountability among department heads for achieving budgetary and financial goals.

• Identify opportunities to improve operational efficiency and reduce unnecessary expenses without compromising guest satisfaction or service standards.

• Maintain effective communication and working relationships with hotel leadership, associates, ownership, and corporate finance teams.

Team Development & Administration

• Recruit, train, coach, and develop accounting team members.

• Establish clear performance expectations and ensure accountability within the Finance Department.

• Conduct performance evaluations and provide ongoing feedback.

• Ensure the accounting team follows established policies, procedures, and deadlines.

• Maintain confidentiality of financial information, associate records, and proprietary company information.

What are we looking for?

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.

• Minimum of 3–5 years of progressive accounting or financial management experience.

• Previous experience in hotel or hospitality accounting strongly preferred.

• Previous supervisory or management experience required.

• Strong knowledge of GAAP, financial reporting, budgeting, forecasting, and internal controls.

• Experience with hotel accounting systems and financial software.

• Proficiency in Microsoft Excel, Word, and other Microsoft Office applications.

• Strong analytical, organizational, communication, and leadership skills.

• Ability to manage multiple priorities and meet strict financial deadlines.

Preferred Qualifications

• Previous experience as a Hotel Controller, Assistant Controller, or Director of Finance.

• Experience with Marriott-branded hotels or other full-service hotel operations.

• Knowledge of Marriott financial policies, accounting procedures, and reporting requirements.

• Experience with hotel property management systems (PMS), accounting platforms, and financial reporting tools.

• Experience managing financial operations for a hotel with 250 or more guest rooms.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.