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Workerbase

Low-code IIoT platform for manufacturing workers

Value Consultant

Customer SuccessPosted on Nov 10
Full-timeMunich, Germany

About the Job

Requirements

  • Have experience in consulting, customer success, or another customer-facing role.
  • Be able to build a business case and demonstrate a solution’s value numerically.
  • Be able to confidently run workshops, pilots, and executive reviews.
  • Know manufacturing or production workflows.
  • Understand technology and grasp complex processes quickly.
  • Speak German at C1 level or above and have good English proficiency.

Responsibilities

  • Consult on pre-sales opportunities with the Account Executive and qualify customer pain points.
  • Lead four-week pilots, from maturity assessment and discovery workshop through management readout.
  • Own initial customer onboarding and create the customer’s Center of Excellence.
  • Own expansion strategy and business cases for existing customers.
  • Run quarterly business reviews and executive business reviews with customers.
  • Own retention of existing customers and track adoption.
  • Work closely with Solution Engineers who build and roll out use cases in plants.
  • Provide insights directly to the product roadmap.

About the Company

Workerbase

Low-code IIoT platform for manufacturing workers

WORKERBASE provides a connected worker platform for manufacturing using a low-code IIoT toolkit that unifies frontline workers, machines, and data into a single digital environment. It enables real-time workflows, analytics, predictive work, and process mining, and can extend ERP, MES, or other IIoT systems through subscription-based services and custom solutions. The platform emphasizes the connected worker and live factory floor, allowing quick workflow changes without heavy coding and offering end-to-end data integration with real-time insights. Its goal is to help factories achieve greater production flexibility, steadier output, and lower operating costs by turning workers and machines into a single optimized digital system.

Company size
11-50
Company stage
Series A
Total funding
$12.7M
Headquarters
Munich, Germany
Founded
2017

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