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Neura Robotics

Cognitive robots with perception, manipulation, collaboration

Customs & Trade Compliance Manager

Regulatory Compliance & EthicsPosted on Nov 9
Full-timeZürich, SwitzerlandNo salary listed

About the Job

Requirements

  • A university degree in business administration, international trade, supply chain, or logistics, or vocational training with further qualification, such as a Swiss federal diploma as a customs specialist or foreign trade specialist.
  • Several years of experience in customs and/or export control in a manufacturing company, ideally in a technical industry such as mechanical engineering, automation, or electronics.
  • Strong knowledge of Swiss customs law, tariff classification, preferential and origin rules, and free trade agreements.
  • Knowledge of Swiss and EU export-control law and sanctions.
  • Experience with customs software and ERP systems such as SAP.
  • Fluent German and English.
  • A structured, process-oriented working style, assertiveness, and initiative.

Responsibilities

  • Manage import, export, and transit processes at the Zurich site, including documentation and processing with freight forwarders and customs agents; select and oversee brokers with Procurement.
  • Classify robots, components, spare parts, and software/hardware bundles using HS, TARES, and CN codes, and create and maintain the related master data.
  • Determine and document preferential origin under the Switzerland–EU free trade agreement and PEM; manage supplier declarations, authorized-exporter status, and origin calculations.
  • Optimize customs procedures, including inward and outward processing, temporary admission, ATA Carnets for trade fairs and demonstrations, customs warehousing, and returned goods.
  • Manage import VAT and the VAT interface through the ZAZ account, oversee settlement flows between Germany and Switzerland, and coordinate with Finance and Tax on transfer pricing and customs value.
  • Lead the migration to Passar, the new Swiss customs system, and adapt processes accordingly.
  • Classify goods under Swiss dual-use criteria and the Goods Control Ordinance, manage permits through SECO/ELIC, and apply EU Regulation 2021/821 and BAFA requirements in Germany; assess re-exports under the EAR for US-origin content.
  • Conduct embargo and sanctions checks, restricted-party screening, and end-user declaration reviews.
  • Build and maintain an internal customs and export-control compliance program, including policies, work instructions, and controls.
  • Conduct internal audits and risk assessments, and serve as the point of contact for audits by the Swiss customs authority.
  • Act as the central contact for authorities, Supply Chain, Procurement, Sales, Legal, and the headquarters in Metzingen.
  • Train colleagues and monitor regulatory changes, including US customs policy, sanctions packages, and changes to free trade agreements.

Desired Qualifications

  • Knowledge of the Union Customs Code and ATLAS, given the close connection to the German headquarters.
  • Experience with US export controls under the EAR and re-export matters.
  • Experience with SAP GTS or other trade-compliance tools.
  • Experience building a customs function from the ground up.
  • Experience digitizing processes, for example with SAP GTS or another trade-compliance tool.

About the Company

Neura Robotics

Cognitive robots with perception, manipulation, collaboration

Neura Robotics builds cognitive robots for industrial and service settings, combining perception, manipulation, and human collaboration. It develops both the hardware and the software stack for Physical AI, creating robot platforms like MAiRA, MAV, LARA and MiPA along with training infrastructure. The system works by integrating sensing, decision-making, and manipulation capabilities on a hardware-software stack that can be deployed in large-scale production, with the company planning robots fleets and NEURA Gyms for ongoing training and improvement. What sets Neura Robotics apart is its end-to-end approach to Physical AI, including a focus on mass production, an established global deployment plan, and a broad ecosystem of strategic backers and partners that support scaling and international expansion. The goal is to enable worldwide deployment of its robot platforms and associated training infrastructure, turning physical AI into widely available industrial and service automation.

Company size
501-1,000
Company stage
Series C
Total funding
$1.7B
Headquarters
Metzingen, Germany
Founded
2019

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