Full-Time

Director of Implementations

Posted on 11/8/2024

Honor

Honor

1,001-5,000 employees

Home care network for older adults

Enterprise Software
Healthcare

Compensation Overview

$160k - $190kAnnually

Senior

Remote in USA

Category
Project Management
Business & Strategy
Requirements
  • 5-8 years of experience in project or program management, ideally with a customer facing component.
  • 2+ years of direct team management experience.
  • Proven success in leading large-scale projects, with a focus on client onboarding, change management, and operational efficiency.
  • Excels in a fast-paced, high-growth, tech-driven environment, managing multiple priorities simultaneously.
  • Experience in a regulated environment is a plus.
Responsibilities
  • Strategic Oversight of Implementations: Set the strategic goals and managing resources to ensure the timely and compliant execution across client onboarding, care professional integration, and franchise training. Proactively address risks to maintain smooth operations and retain clients and care professionals.
  • Process Transformation and Efficiency: Drive large-scale improvements to streamline implementations and reduce disruptions. Collaborate with Product on tools that enhance efficiency, support platform adoption, and align with long-term business goals through data-driven solutions.
  • Curriculum and Change Management: Design a strategic curriculum and change management framework to guide franchise teams through implementations. Develop training and communication plans that ensure smooth transitions and position teams for sustained success post-implementation.
  • Executive Reporting: Provide regular, strategic updates to executives and key stakeholders on implementation progress, impact, and metrics. Offer insights that support decision-making and align with company-wide objectives.
  • Team Development and Leadership: Lead and mentor two senior managers, fostering autonomy, advanced problem-solving, and adaptability within the team. Set performance expectations that drive both short-term and long-term success, aligning team goals with organizational strategy.
  • Cross-Functional Systems and Alignment: Develop systems, tools, and expectations that streamline cross-functional workflows, enabling senior managers and partners to deliver consistent, compliant implementations that support company growth.

Honor Technology Inc. provides home care services primarily for older adults and their families. The company operates a large network of home care providers, combining local care with centralized operations and advanced technology. Honor's services are designed to ensure high-quality care by integrating human touch with technology, which allows for flexible and scalable care solutions. Their proprietary Honor Care Platform enhances operational efficiency and care quality, making it easier for Care Professionals to deliver services. Unlike many competitors, Honor's model includes a network of independently owned Home Instead franchises, which helps expand their reach and adaptability in the home care market. The goal of Honor is to improve the aging experience by providing accessible and high-quality care solutions.

Company Stage

Debt Financing

Total Funding

$313.2M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

7%

1 year growth

11%

2 year growth

14%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for home care services presents a significant market opportunity for Honor.
  • Integration of AI and telehealth enhances personalized and efficient care solutions.
  • Partnerships with healthcare providers create comprehensive care ecosystems, benefiting Honor's model.

What critics are saying

  • Geopolitical tensions may arise from China Mobile's investment in Honor.
  • Maintaining care quality is challenging with rapid network expansion and franchise integration.
  • Increased competition from other AI-driven home care platforms poses a threat.

What makes Honor unique

  • Honor operates the world's largest senior care network with advanced technology integration.
  • The acquisition of Home Instead enhances Honor's global reach and relationship-based care.
  • Honor's AI-enabled platform supports over 100,000 Care Professionals worldwide.

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