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Sapiens

SaaS insurance software for core processes

AI Value Strategist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeUnited Kingdom

About the Job

Requirements

  • At least 8 years of experience in property and casualty or life and annuity insurance operations or consulting, including process redesign and business cases.
  • Demonstrated domain expertise and the ability to challenge existing approaches, with executive presence when working with chief operating officers and chief underwriting officers as well as front-line users.
  • Working data fluency in SQL, Python, or advanced Excel.
  • A record of process redesign that delivered measurable results in cost, speed, loss ratio, or customer experience.
  • Curiosity about artificial intelligence, with experience leading automation or artificial intelligence work, or readiness to learn quickly within a pod.

Responsibilities

  • Run continuous direct discovery with process owners and front-line users; treat discovery as delivery work.
  • Identify the broken process and express the value hypothesis in terms a profit-and-loss owner recognizes.
  • Convert discovery into a live, prioritised backlog the AI-FDE can build against immediately.
  • Own process redesign and adoption, ensuring customer personnel use the new process.
  • Keep scope focused on the measurable business outcome through minimum viable experience build, validation, and production.
  • Present results and next priorities from the front line to the executive sponsor; feed patterns to the catalogue and research and development.
  • Partner one-to-one with the AI-FDE; the BVDE owns account-level value and the PDE owns programme and commercial matters, while customer process owners co-own adoption.

Desired Qualifications

  • Experience with core insurance systems or Sapiens implementations is desired but not essential.

About the Company

Sapiens

SaaS insurance software for core processes

Sapiens provides cloud-based software for the insurance industry, offering modules for policy administration, claims management, and underwriting to help insurers run operations more efficiently. Its products are accessed as a software-as-a-service, delivering end-to-end insurance workflows through integrated modules that handle policies, claims, and risk with regular updates. The company differentiates itself through a long track record since 1982, a broad, integrated product portfolio, and a global footprint, strengthened by acquisitions like Candela and AdvantageGo to expand capabilities and regional reach, especially in Asia-Pacific. Its goal is to help insurers deliver better customer experiences by providing scalable, cloud-based software and services to support core processes.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Holon, Israel
Founded
1982

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