Advanced Software Engineer - Site Reliability Engineering

The Advanced Software Engineer - Site Reliability Engineering (SRE) will be responsible for ensuring the reliability, scalability, security, and operational excellence of the Sparta SaaS platform. This role combines software engineering, cloud infrastructure, DevOps, and production support expertise to maintain highly available systems while driving automation and continuous improvement across the platform.

The ideal candidate will possess strong hands-on experience with AWS cloud services, Kubernetes, CI/CD pipelines, observability platforms, identity management, database administration, and enterprise security technologies.

Qualifications

Required

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 6+ years of experience in Site Reliability Engineering, DevOps, Cloud Operations, or Production Support.
• Strong experience with AWS cloud services.
• Hands-on experience with Amazon EKS and Kubernetes.
• Experience with Jenkins and CI/CD automation.
• Experience with Datadog and ELK observability platforms.
• Experience with Amazon RDS administration and backup strategies.
• Knowledge of networking concepts including TCP/IP, DNS, Load Balancing, Firewall Management, and VPN technologies.
• Experience supporting enterprise authentication platforms such as Keycloak.
• Strong troubleshooting and problem-solving skills in production environments.
• Experience working within ITIL-based Incident, Problem, and Change Management processes.

Preferred

• Experience with AWS Glue and Amazon Bedrock.
• Experience with Informatica data integration solutions.
• Check Point Firewall administration experience.
• AWS Certification (Solutions Architect, SysOps, or DevOps Engineer).
• Kubernetes Certification (CKA/CKAD).
• Experience supporting SaaS products in regulated environments.

Desired Skills

• AWS
• Amazon EKS
• Amazon RDS
• AWS Glue
• Amazon Bedrock
• Informatica
• Keycloak
• Datadog
• ELK Stack
• Jenkins
• Kubernetes
• Linux Administration
• Production Support
• Change Management
• Disaster Recovery & Backup
• Networking
• Check Point Firewalls
• Automation & Scripting (Python, Bash, Terraform)

Key Responsibilities

Site Reliability Engineering & Production Operations

• Ensure high availability, performance, and reliability of Sparta SaaS production environments.
• Monitor platform health and proactively address performance, scalability, and availability issues.
• Participate in 24x7 production support and on-call rotations.
• Lead incident response, root cause analysis (RCA), and post-incident reviews.
• Define and track Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.

Cloud Infrastructure & AWS Services

• Design, deploy, and manage cloud-native solutions using AWS services.
• Support and optimize:
  • Amazon EKS
  • Amazon RDS
  • AWS Glue
  • Amazon Bedrock
  • EC2
  • VPC Networking
  • Route 53
  • S3
  • CloudWatch
  • IAM
  • Backup and Disaster Recovery solutions
• Implement Infrastructure as Code (IaC) and automation best practices.

Observability & Monitoring

• Manage enterprise monitoring and observability platforms including:
  • Datadog
  • ELK Stack (Elasticsearch, Logstash, Kibana)
  • CloudWatch
• Develop dashboards, alerts, and operational metrics.
• Analyze logs, traces, and application telemetry to identify issues and trends.

CI/CD & DevOps

• Design and maintain CI/CD pipelines using Jenkins.
• Implement deployment automation and release management processes.
• Support blue-green and rolling deployment strategies.
• Improve software delivery reliability and deployment efficiency.

Identity & Security

• Manage authentication and authorization platforms including Keycloak.
• Implement secure access controls and identity federation.
• Collaborate with security teams to ensure compliance with corporate security policies.
• Support vulnerability remediation and security hardening activities.

Database Administration & Data Integration

• Support Amazon RDS environments including monitoring, performance tuning, backup, and recovery.
• Manage ETL and data integration processes using Informatica and AWS Glue.
• Ensure data integrity, availability, and performance across production environments.

Networking & Infrastructure Security

• Troubleshoot network connectivity issues involving:
  • DNS
  • Load Balancers
  • Routing
  • Firewalls
  • VPNs
  • TLS/SSL
• Configure and support Check Point firewall infrastructure.
• Collaborate with infrastructure teams to ensure secure and resilient network architecture.

Change & Release Management

• Lead production change implementation and validation activities.
• Participate in CAB reviews and change approval processes.
• Ensure operational readiness and rollback planning for deployments.
• Drive automation to reduce operational risk and manual effort.