Dispute Management Specialist

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.

Together, we are shaping the future of digitization and paving the way for the next generation of innovation.

Job Summary

This position is based onsite in Richmond, Indiana, and requires regular in-office presence. 

Belden’s Dispute Management Specialist protects the company’s investment in accounts receivable related dispute management by controlling delinquent disputes, investigating discrepancies, and collaborating with other departments to streamline this activity.  Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our Accounts Receivable and Shared Services teams investigating key account disputes with exemplary customer service and communication.

You will make an impact in the following ways:

• Establish and maintain professional relationship with the customers and Belden associates to facilitate the management of customer accounts receivable disputes by phone, visits, and e-mail communication.
• Assist in keeping the customer accounts as current as possible by managing customer disputes in timely fashion, utilizing Belden systems for highest efficiency, preparing clean-ups, working with Belden business units for credit approval, providing evidence and approvals for credit processing.
• Establish good communication between Department members by keeping good notes and follow-ups on the system.
• Represent Belden to all customers, internal and external, by upholding our Core Values if in a remote setting.
• Completes all other duties as assigned.

What you will bring:

• Education – Associate or Undergraduate degree in Accounting, Finance, or equivalent experience.
• Experience – Three years of relevant work experience. Flexibility and comprehension work in multiple ERP systems.
• Desired Abilities and Skills – Ability to build and manage relationships. Ability to communicate effectively (written, verbal/presentation and active listening). Knowledge of Microsoft Office applications. Customer service. Timely decision making. Strong ethics and values. Problem Solving. Managing and Measuring Work.

Let’s Create Possibilities Together.

Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.