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North American Dental Group

Manages business services for dental practices

Treatment Plan Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 3 years of dental experience.
  • Experience with Open Dental is required.
  • Experience in a dental or medical field with scheduling and insurance verification is required.
  • Strong multitasking and time-management abilities are required.
  • A friendly, professional personality and strong customer-service and organizational skills are required.
  • Strong computer skills and knowledge of Microsoft Office products and dental software, with the ability to learn new programs, are required.
  • Experience presenting treatment plans over $10,000 is required.

Responsibilities

  • Greet and schedule patients, collect co-payments, present treatment plans, work to ensure schedules meet production goals, and develop reports on production goals.
  • Serve as an advocate and educator in creating dental treatment plans.
  • Answer incoming calls using proper telephone etiquette and respond to telephone inquiries from potential patients.
  • Help patients prioritize treatment and establish a plan for scheduling and payment for dental services.
  • Present cases and treatment plans, including chair-side treatment planning.
  • Conduct consultations with new and existing patients to address concerns and answer questions about dental treatment plans.
  • Schedule, reschedule, and confirm new patient appointments; offer appointment flexibility and maintain full schedules and office schedule flow.

About the Company

North American Dental Group

Manages business services for dental practices

North American Dental Group manages the business side of dental practices so dentists and their teams can concentrate on treating patients. Its network supports both general dentists and specialists, connecting local offices with centralized administrative resources. Corporate and practice support teams handle daily operations, human resources and marketing, while licensed dentists independently own and operate the affiliated practices. The business centers on non-clinical support services rather than replacing dentists in decisions about patient treatment. Founded in 2008, North American Dental Group is headquartered in Pittsburgh, Pennsylvania.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Pittsburgh, PA
Founded
2008

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