Admissions Coordinator

ADMISSIONS COORDINATOR - PART TIME AFTERNOONS: 3pm-11:30pm, alternating weekends

HAVENWYCK HOSPITAL (a UHS facility)

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

If you would like to learn more about this position before applying, please contact Havenwyck Hospital at 248-373-9200.

POSITION SUMMARY:

The Admission Coordinator is responsible for answering the hospital switchboard phone, verification of insurances, obtaining signatures on admitting paperwork, and processing of all admitting forms. The Coordinator interfaces with the Intake Department, patients, and nursing units.

Duties include but are not limited to:

• Verification of all insurances on line and by phone. Documenting and understanding eligibility, co-pays, deductibles, and pre-existing terms. Distributing and explaining such information to others as necessary.
• Proficiently conducts the admission process with patients and/or families. Empathetically and knowledgeably explains each admission form to them and procures signatures. Processes, copies, and distributes all forms to the appropriate departments in a timely manner.
• Enters and deletes admission and discharge information into the computer system.
• Compiles and computes accurate information regarding admissions and discharges on the daily census sheet.
• Greets the public when they arrive at the hospital and directs them to the appropriate staff and/or department.
• Answers the switchboard in a highly professional manner. Directs all phone calls to the appropriate department or staff. Demonstrates the ability to assist the caller with their inquiry and ability to appropriately transfer to proper department.
• Documents in the patient’s record that they have been supplied with Patient Rights Booklet and Advance Directive information.

BENEFIT HIGHLIGHTS:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• Free Basic Life Insurance
• Tuition Reimbursement
• SoFi Student Loan Refinancing Program
• Student Loan Repayment Program - for some degrees and criteria
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What do our current employees value at Havenwyck Hospital and UHS?

An environment that puts patient care first.  One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times.  Supportive and responsive leadership.  You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry.  Having the opportunity to grow, learn, and advance in your career.  There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.  

About Universal Health Services

QUALIFICATIONS:

• High School Diploma required.
• Experience verifying insurance required.
• 1 - 3 years of experience working in an admissions or related department required.
• Phone/switchboard and typing/computer skills required.
• Professional, customer service focused individual with strong communication skills, ability to multi-task and problem solve required.
• Employee must be in good standing (evaluation/employment history, corrective action, etc.) to be considered for internal transfer.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.