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Boston Consulting Group

Global strategy and transformation consulting firm

Delivery AI Product Analyst - X Delivery

Product ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$99kIn-person

About the Job

Requirements

  • Two to three years of consulting experience is preferred, or three to four years of industry experience, ideally in business analysis or a product role on a Software as a Service product.
  • Exposure to transformation, restructuring, change management, or post-merger integration, with willingness to build expertise in these topics.
  • A solid grasp of profit and loss and balance sheet key performance indicators, plus proficiency in PowerPoint and financial modeling in Excel.
  • A good understanding of the software development lifecycle and Agile delivery; coding is not required.
  • Hands-on experience with large language models and artificial intelligence tools such as ChatGPT, Claude, or Copilot, including prompt engineering, skill building, and agentic workflow design.
  • Structured problem-solving and analytical rigor, with planning discipline and attention to detail to follow through on commitments.
  • Experience communicating with and influencing senior stakeholders across global teams, and judgment about when to escalate.
  • Entrepreneurial drive and a record of achieving stretch goals in fast-moving environments.
  • Ability to work independently or in distributed teams and quickly learn new tools and methods.

Responsibilities

  • Co-own the product roadmap with the Product Manager and keep it aligned with business goals and user needs.
  • Conduct user research and usability tests, and use the results alongside market analysis and client feedback to improve the product.
  • Gather and prioritize requirements in stakeholder workshops, then document them as user stories with acceptance criteria.
  • Build user personas and use artificial intelligence design tools to prototype and iterate with the user interface and user experience team.
  • Run Scrum ceremonies with the engineering team and clear blockers to keep features shipping on time.
  • Join technical discussions and translate between engineering and business stakeholders so product decisions remain feasible.
  • Keep feature lists, user guides, and release notes current, and update stakeholders on progress and milestones.
  • Work with case teams and clients to define business problems early and shape solutions around them.
  • Apply BCG Transformation and Post-Merger-Integration methodology on cases and configure the product for each client’s program.
  • Manage minimum viable product-based implementation plans as the client’s day-to-day point of contact, and set realistic expectations about current product capabilities.
  • Lead demonstrations and training sessions that get case teams and client users working in the product.
  • Triage client issues and work them through to resolution with Engineering and Support.
  • Convert case learnings into proprietary assets and input for the roadmap.
  • Set up and maintain the team’s artificial intelligence harness, including a product knowledge base capturing context, personas, business rules, and past decisions, plus connectors to Azure DevOps, Confluence, and SharePoint.
  • Create a library of reusable skills, such as a story writer, business requirements document generator, and release notes generator, and update and maintain them as the product changes.
  • Convert routine product owner work, including backlog refinement, story writing, edge-case testing, sprint review preparation, and stakeholder updates, into repeatable artificial intelligence workflows with defined inputs and standard output formats.
  • Help design agentic workflows that chain artificial intelligence tools and models to automate repetitive, multi-step tasks.
  • Coach clients and case teams on building artificial intelligence dashboards and structuring output data through prompts.
  • Test new artificial intelligence tools, models, and agentic techniques against client use cases and recommend which ones to adopt.
  • Ensure every product decision and artificial-intelligence-generated output has a named human owner, and protect client data under BCG’s artificial intelligence usage and responsible artificial intelligence guidelines.

Desired Qualifications

  • Tableau or Alteryx skills are an advantage.

About the Company

Boston Consulting Group

Global strategy and transformation consulting firm

BCG provides global management consulting, advising leaders in strategy and transformation across industries, with expertise in M&A, operations, pricing, sustainability, and AI. BCG X builds AI solutions, digital products, and new ventures by combining engineers, data scientists, designers, and venture builders for clients. Specialist units Inverto, Platinion, and Quantis support procurement, IT architecture, and sustainability, while the BCG Henderson Institute supplies research. The goal is to help clients achieve lasting performance improvements and durable value through strategic advisory plus hands-on technology execution.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1963

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