Ladgov

Staffs mission support for federal and private clients

Cultural Adaptation Advisor

Community Outreach & ProgramsConfirmed live in the last 24 hours

Full-timeBaumholder, GermanyNo salary listedIn-person

About the Job

Requirements

At least 1 year of experience in customer-service-oriented tasks.
At least 1 year of experience working with military families or community outreach programs.
German language knowledge at the C2 level.

Responsibilities

Provide Cultural Adaptation and Foreign Born Family support services for Army Community Service, including host-nation local community tours, German language courses, English as a second language courses, and multicultural activities.
Provide input to the monthly integrated community calendar for the Cross Cultural Adaptation Program.
Create and maintain records and files for services provided under the contract.
Coordinate all class schedules quarterly with the Relocation Readiness Program Manager.
Create a class roster in CTS before each session.
Offer Interactive Customer Evaluations forms to each customer at the end of each class cycle, workshop, or individual interaction during office hours.
Provide monthly statistics to the program manager.
Meet weekly with the Relocation Readiness Program Manager to discuss program statistics and progress; meetings may be in person or by telephone.
Interact with customers and staff according to professional business standards and in compliance with military customs and courtesies.

Position name: Cultural Adaptation Advisor

Location: Baumholder, Germany

Qualification for Employment:

Minimum Requirements:

Minimum of 1 (one) year experience in customer service oriented tasks.
Minimum of 1 (one) year experience working with military families or community outreach programs
Shall possess German language knowledge at the C2 level

Specific Tasks:

Shall provide Cultural Adaptation and Foreign Born Family support services for Army Community Service (ACS). Services include but are not limited to host nation local community tours, German language courses, English as a second language (ESL) courses and hosting multi-cultural activities.
Shall provide input to the monthly integrated community calendar for Cross Cultural Adaptation Program.
Shall be responsible for creating and maintaining records and files for the services provided under this contract.
Shall coordinate all class schedules with the Relocation Readiness Program Manager quarterly.
Shall create a class roster in CTS before each session.
Shall offer Interactive Customer Evaluations (ICE) forms to each customer at the end of each class cycle, workshop or individual interaction during office hours.
Shall provide monthly statistics to the program manager.
Shall meet weekly with Relocation Readiness Program Manager to discuss program statistics and progress. Meetings can be in person or telephonic.
Shall shall interact with customers and staff in accordance with professional business standards and in compliance with military customs and courtesies

About the Company

Ladgov

Staffs mission support for federal and private clients

Ladgov Corporation supplies contract-based mission support to federal agencies and private clients, matching people and services to each customer's requirements rather than selling a standalone product. Its capabilities span project management, logistics, administrative and facilities support, healthcare and biomedical research, information technology, data analytics, and education. For military customers, it also arranges religious services for service members and their families, including worship and religious education. Its stated reach covers work in the United States and abroad. Ladgov Corporation is headquartered in Williamsburg, Virginia.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Williamsburg, VA
Founded: Not listed

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