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Zurich Insurance

Global insurer providing property, casualty, life

Field Service Representative - Rcis

Insurance Sales & AgencyUpdated on Nov 14
Full-timeNorth Carolina, USA

About the Job

Requirements

  • A bachelor's degree and at least 6 years of sales experience, or a high school diploma or equivalent and at least 8 years of sales experience, or completion of the Zurich Certified Insurance Apprentice program including an associate degree and at least 6 years of sales experience.

Responsibilities

  • Deliver profitable growth by selling a broad suite of solutions and managing the existing portfolio.
  • Develop knowledge of agents' business models and propositions, and create business plans that optimize opportunities aligned with growth strategies.
  • Lead and manage agent and customer value propositions to deliver profitable growth.
  • Retain business and grow market share in the assigned territory by providing an enhanced customer experience for RCIS agents.
  • Educate agents on RCIS products and consult on how to market those products more effectively to customers and grow their businesses.
  • Identify new or enhanced products and services that can help agencies maintain and grow their business with RCIS.
  • Identify agent training needs, lead training on RCIS products and software, and coordinate and present at agent training meetings.
  • Identify and analyze processing and servicing issues, recommend solutions, and collaborate with relevant departments to resolve them.
  • Ensure agents comply with regulatory requirements related to processing their business, and work with other departments to establish quality-control processes as needed.
  • Provide subject-matter expertise and assist with developing standard operating procedures as appropriate.

Desired Qualifications

  • Insurance industry experience.
  • Strong verbal and written communication skills.

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size
10,001+
Company stage
IPO
Headquarters
Zurich, Switzerland
Founded
1872

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