AMain Hobbies

Sells radio-control cars, planes and parts online

Retail Store Associate

Retail SalesPosted on Nov 11

Full-timeSugar Land, TX, USANo salary listedIn-person

About the Job

Requirements

A high school diploma, GED, or equivalent combination of education and experience is required.
Strong interpersonal and communication skills are required.
Ability to provide outstanding customer service in a fast-paced retail environment is required.
Basic computer and point-of-sale system proficiency is required.
Ability to work flexible schedules, including evenings, weekends, holidays, and special events as business needs require.
Ability to work independently while contributing positively to a team environment is required.

Responsibilities

Create amazing customer experiences while supporting consistent execution of daily store operations.
Serve as a frontline ambassador of the HobbyTown brand through customer service, product knowledge, store standards, and community involvement.
Help customers discover, learn, and enjoy hobbies by providing informed guidance, personalized recommendations, demonstrations, and hands-on service.
Support sales growth, attachment sales, repeat visits, accurate transactions, merchandising, inventory integrity, events, and a clean and welcoming store.

Desired Qualifications

A minimum of six months of customer service, retail, hospitality, or related experience is preferred.
Previous specialty retail experience is preferred.
Experience in hobby, gaming, collectibles, radio-controlled, model building, science, technology, engineering and mathematics, toy, or related enthusiast industries is preferred.
Experience participating in community events, demonstrations, classes, or hobby groups is preferred.
Cash handling and inventory experience is preferred.
Passion for hobbies, learning, creativity, and customer engagement is preferred.

Description

The Team Member creates amazing customer experiences while supporting the consistent execution of daily store operations. This position serves as a frontline ambassador of the HobbyTown brand through customer service, product knowledge, store standards, and community involvement.

The Team Member helps customers discover, learn, and enjoy hobbies by providing informed guidance, personalized recommendations, demonstrations, and hands-on service. The role supports sales growth, attachment sales, repeat visits, accurate transactions, merchandising, inventory integrity, events, and a clean and welcoming store.

Success in this role means happy customers, a clean and well-stocked store, dependable execution, and a strong team. Team Members are expected to be coachable, positive, accountable, and committed to HobbyTown’s six core competencies: Customer Experience Excellence, Operational Execution, Financial Acumen, People Leadership, Community and Brand Building, and a Growth and Ownership Mindset.

Requirements

Required Qualifications

High School Diploma, GED, or equivalent combination of education and experience.
Minimum six (6) months of customer service, retail, hospitality, or related experience preferred.
Strong interpersonal and communication skills.
Ability to provide outstanding customer service in a fast-paced retail environment.
Basic computer and point-of-sale system proficiency.
Ability to work flexible schedules, including evenings, weekends, holidays, and special events as business needs require.
Ability to work independently while contributing positively to a team environment.

Preferred Qualifications

Previous specialty retail experience.
Experience in hobby, gaming, collectibles, RC, model building, STEM, toy, or related enthusiast industries.
Experience participating in community events, demonstrations, classes, or hobby groups.
Cash handling and inventory experience.
Passion for hobbies, learning, creativity, and customer engagement.

About the Company

AMain Hobbies

Sells radio-control cars, planes and parts online

AMain Hobbies sells radio-control cars, trucks, airplanes, helicopters and drones online, along with the batteries, chargers, tires and repair parts that hobbyists use to race, fly and fix them. It carries brands such as Traxxas, Arrma and Team Associated and organizes spare parts by vehicle model so buyers can find the right fit. Orders placed on its website or by phone ship from warehouses in Chico, California, and Charlotte, North Carolina. Its parent group, AMain Sports and Hobbies, also sells bicycles and gear through Performance Bicycle and owns the HobbyTown hobby store chain. AMain Hobbies was founded in 2004 and is headquartered in Chico, California.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Chico, CA
Founded: 2004

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