Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. 

We’re looking for someone excited to make an immediate impact to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. This position requires leadership, outstanding problem-solving, analytical and communication skills; experience multitasking and prioritizing in a fast-paced environment. You will collaborate with a cross-functional team of account directors, oncologists, product managers, and software engineers to help develop, commercialize, and deliver our services products.

Are you ready to be the next changemaker in cancer care?

What You’ll Do 

• Build and grow the Services engagement unit through client engagement, service design and implementation, and thought leadership
• Collaborate with the Partnerships team to identify potential sales opportunities and support the sales process; leverage your customer network to ensure an ongoing new business pipeline for the Services engagement unit
• Engage with potential clients to identify their Real World Evidence (RWE) needs and ensure that these operational delivery requirements are translated internally so that we can deliver high quality work that exceeds client expectations 
• Act as a subject matter expert on Flatiron’s offerings and reliably represent our capabilities to advance the oncology research priorities and evidence generation needs of our biopharma research collaborators
• Provide Governance oversight on RWE projects and act as an escalation point to both internal and external stakeholders to resolve issues, as needed. Liaise with cross-functional leaders and stakeholders to reach resolution. 
• Assess the unique needs and delivery expectations of each customer and align project delivery teams to meet them
• Operate within a strategic partnership/consulting model and must be adept working in a matrix management model with various other strategic and operational disciplines
• Manage the Evidence Scientific Engagement team by providing leadership, mentorship and coaching to implement best practices for our new Services Unit; advise on administrative policies and procedures, technical problems, priorities, and methods Lead customer proposals, Request for Information (RFIs), Request for Proposals (RFPs), presentations, proposal defenses, bid defenses, and Steering Committees

Who You Are 

• You have a PhD degree in healthcare/life sciences field, or equivalent related degree and/or experience, plus 15+ years of experience in the clinical research and product commercialization process, with progressive management experience
• You have significant experience using real-world data to solve problems across the pharma product lifecycle
• You have deep understanding and awareness of the industry’s latest and upcoming innovations and technological breakthroughs in the Evidence Generation space
• You have significant experience and demonstrated success working directly with clients and potential clients, designing service-based solutions that directly address client needs
• You have worked in a matrix-structured environment with multiple product lines
• You have knowledge of FDA and other Regulatory Authority processes and regulations
• You are able to handle multiple tasks concurrently, to meet ongoing deadlines in a fast-paced environment
• You have effective organizational, presentation, documentation, analytical and interpersonal skills with demonstrated ability to lead and motivate a matrixed team
• You are able to implement, control and understand productivity measures and have a good understanding of financial controls
• You have experience leading a rapidly growing team, are extremely thoughtful about management style, culture and leadership, and have the flexibility to work well with a team of diverse backgrounds and interests
• You are able to juggle multiple client interactions and deadlines simultaneously and the versatility to collaborate with clients at all levels and functions
• You are able to travel up to 50% of the time, as needed

Extra credit

• You have direct oncology experience
• You have experience working with EHR-based RWD
• You have experience in a Contract Research Organization or Pharmaceutical/Biotechnology company

Life at Flatiron 

At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer: 

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution to help you reach your retirement planning goals
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services 
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption and surrogacy
• Travel support for safe healthcare services
• Lifestyle spending account for perks that make sense for you and your family

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning through professional development programs and celebrate Diversity in the workplace.

Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.