Branch Manager - Southern Lakes

Introduction


Overview

For over 95 years, Gallagher has been dedicated to safeguarding what matters most to individuals and businesses. As the third largest insurance brokerage and risk management company globally, we boast a vast network of brokers spanning more than 130 countries.

This is a great opportunity to become part of our team of over 50,000 professionals worldwide and contribute to making a significant impact in the industry.

About the role:

Are you ready to start a new chapter in your career and want to work for a company with a global presence, then this is a great opportunity for you.

Following an internal promotion, we are seeking a dynamic, innovative, and experienced leader to take on the role of Branch Manager, overseeing a high-performing team of approximately 14 staff across three locations: Queenstown, Wanaka, and Alexandra – proudly recognised as “Branch of the year in 2024!

Reporting directly to the Regional Manager, this is an excellent opportunity to demonstrate your leadership capabilities and propel a talented team toward continued success.

The key purpose of this role is to create a culture that is focussed on success through delivering great client outcomes and living the Gallagher values.

In this role, you will craft and implement strategic plans aimed at driving sustainable growth, profitability, and client retention. By taking a proactive and hands-on approach, you will ensure branch compliance, deliver quality advice, and achieve positive customer outcomes. You will lead change initiatives while fostering creativity, innovation, and adaptability to maintain strong and consistent performance. Success in this position requires the ability to build and nurture strong, lasting relationships.

The role has financial accountability for branch revenue and profits as well as staff engagement and client service.

We love people leaders that can coach and develop their teams to bring our customers an exceptional service. 

Not only are we looking for a great people leader, but you’ll need to be confident, proactive, adaptable and resilient, you’ll have excellent communication skills, love a fast-paced environment and are able to think on your feet.

How you'll make an impact

• Create and manage budgets, including financial reporting and data interpretation to drive branch performance

• Develop, implement and execute a business strategy to deliver new business opportunities and overall objectives

• Support, coach and motivate the team, leading by example to drive high performance and to deliver exceptional service, professional conduct and quality advice

• Manage day-to-day operations across multiple locations

• Cultivate and maintain relationships with a wide range of contacts across the industry

Skills and Experience:

• Experience in the insurance industry, or a sales role, with proven growth in portfolio

• Strong leadership qualities and people management experience to effectively hire, develop and lead a team to high performance

• High level of regulatory awareness

• Authentic and inspirational communicator comfortable with a varying audience 

• Strong commercial acumen with a strategic focus and experience growing new business opportunities.

• Proven ability to develop and deliver on business strategy to meet overall objectives

• Experience with creating/managing budgets, understanding of financial reporting and interpreting data to drive branch performance

• Desirable – A certificate in Financial Services (NZQA Level 5) NB: Although ideally you will already have, or be working towards, your NZQA level 5 qualified with a Certificate in Financial Services, for the right candidate we will pay for and provide you with the support to gain your qualification through our study support program. 

Benefits:

• Comprehensive reward and recognition programme

• Life insurance benefit (T&Cs apply)

• Discounted personal insurance

• Yearly wellness contribution

• Yearly flu vaccinations

• We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.   

We make success happen. We are stronger as one team and together we continually strive to make a difference, whether it’s for our clients, our colleagues or our communities. Our shared values are core to our culture and are reflected in everything we do, as set out in The Gallagher Way.

If you are a natural leader eager to embrace a new challenge and make a meaningful impact on our success, we want to hear from you!

How to apply:

If this sounds like you, then click the “quick apply” button above, or for more information contact our friendly recruitment team via email at [email protected] 

About you

Required: Bachelor's degree and 7 years related experience required. Understands accepted insurance practices and principles. Has general knowledge of computer operating and network systems as well as technological knowledge to facilitate decisions regarding satellite.

Preferred:

Behaviors:
Compensation and benefits

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We know you’ll really enjoy being part of our professional, close-knit team.  As part of the Global Gallagher group of companies, we have scale and multi-national reach with a Kiwi feel.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.