Full-Time

Senior Backend Engineer

Product Teams

Posted on 8/26/2025

ManyChat

ManyChat

501-1,000 employees

Chatbot platform for SMB messaging automation

No salary listed

Sant Cugat del Vallès, Barcelona, Spain

Hybrid

Hybrid onboarding; relocation support for you and your family.

Category
Software Engineering (1)
Required Skills
PHP
Postgres
Requirements
  • 5+ years experience working in a product team as a PHP developer (we use PHP 8.5).
  • Proficiency in English, and ideally experience working with global teams.
  • Ability to use relational databases (we use PostgreSQL).
  • Experience in writing testable code and test cases.
  • Ability and desire to work in a product team.
  • Capability to take ownership and lead long-term projects.
  • Adaptivity to change and comfort in a fast-paced environment.
  • Excellent communication skills, strong ability to collaborate, and proactive approach.
  • Problem-solving mindset.
Responsibilities
  • Live Chat: launching a specific area, we are committed to improving our mobile application and Live Chat functionality, enabling real-time and efficient customer support, and empowering businesses to deliver exceptional experiences.
  • WhatsApp: with a core emphasis on stability, we aim to enhance the functionality of our WhatsApp channel, ensuring seamless messaging experiences, and expanding capabilities for businesses and users alike.
  • Instagram: our focus is to enhance the product metrics of our Instagram channel, driving growth and engagement through strategic optimizations and user-centered improvements.
  • Flow Builder: our goal is to elevate user experiences by improving the Flow Builder — our visual editor, streamlining the creation of dynamic chatbot flows, and enhancing the internal processing to enable smoother, more efficient interactions.
  • Developer/Professional Tools: we are actively developing tools and resources for developers who utilize Manychat, fostering a thriving ecosystem. By providing comprehensive support and enhancing our DevProgram, we empower developers to create innovative solutions and integrations with our platform.
Desired Qualifications
  • Experience working with loaded projects and queue systems.
  • Skills working with infrastructure.
  • Experience working with third-party API.
  • Knowledge of different NoSQL solutions and analytical systems.
  • Replication, partioning, sharding, PL/pgSQL, and other attributes of profound work with databases.

ManyChat provides a platform that helps businesses manage and automate customer communications across messaging apps such as Facebook Messenger, SMS, and other social channels. It lets users create chatbots that can answer inquiries, send promotional messages, and even process orders, all through a user-friendly interface suitable for non-technical users. The product works by providing a subscription-based service with a freemium tier; paid plans unlock advanced automation, analytics, and integration capabilities to better understand customer interactions and improve marketing. ManyChat differentiates itself by targeting small- to mid-sized businesses with easy-to-use automation tools and a focus on straightforward messaging workflows for customer engagement. The company’s goal is to help SMBs streamline communications and grow engagement through scalable, automated messaging across multiple channels.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$163.1M

Headquarters

San Francisco, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • $140M Series B from Summit Partners on April 22, 2025 fuels AI R&D.
  • Mostly profitable with sustainable growth over rapid expansion competitors.
  • Powers billions of conversations across Instagram, WhatsApp, and TikTok.

What critics are saying

  • Meta's 2026 DM restrictions block Instagram automations in 3-6 months.
  • Chatfuel's AI builder steals SMB share with cheaper Instagram integrations.
  • TikTok Commerce DM shutdown cuts 30% messaging volume in Q2 2026.

What makes ManyChat unique

  • ManyChat launched first-ever Instagram Follow to DM on October 22, 2025.
  • ManyChat AI, launched early 2024, scales conversations for tens of thousands.
  • Serves 1.5M customers in 170 countries, including Nike and New York Times.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Hybrid Work Options

Professional Development Budget

Conference Attendance Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

2%

2 year growth

3%
Yahoo Finance
Oct 22nd, 2025
Manychat Launches First-Ever Follow to DM Feature, Turning Every New Instagram Follower into a Conversation

Manychat launches first-ever Follow to DM feature, turning every new Instagram follower into a conversation. The long-requested Follow to DM feature can automatically kick off a first-touch conversation with every new follower. AUSTIN, Texas, Oct. 22, 2025 /PRNewswire/ - Finally: every new follower gets a conversation, not a silent shrug from the algorithm. Manychat is rolling out Follow to DM, a Meta-approved automation that sends a direct message the instant someone follows your Instagram account. After a flood of demand from creators and businesses, Manychat introduced the feature to solve one of social media's biggest conversion black holes: the dead-end follow. For years, creators have been forced to celebrate follower growth while secretly knowing the truth: a follow doesn't equal a fan, a customer, or even a warm lead. Follow to DM changes by letting users start real conversations at the exact moment attention is highest - without the copy-pasting, late-night replying, or inevitable burnout. "Creators want fans, not followers." Manychat's Chief Marketing Officer, Ido Mart, said. "The community made that crystal clear, and Follow to DM is a massive step towards deeper connections between creators and their audience: a simple, instant way to forge lasting relationships that make social media more social." Follow to DM can be switched on in seconds using the "Say hi to new followers" template in Automations. Customize the message, hit publish, and Manychat takes it from there - greeting every new follower on autopilot. No copy-pasting. No inbox marathons. And no weird re-triggers if someone unfollows and refollows to get a second hello. It's free to use on any plan, so whether you're just starting out or scaling a creator empire, you can connect at the perfect moment - the follow. * Capitalize on peak interest - turn follows into conversations before attention drops. * Build trust faster - break the ice instantly and on-brand, with messages that sound like you. * Drive meaningful outcomes - guide people to the content, offers, or paths that actually move numbers. * Stay consistent without the grind - every follower gets a timely touchpoint, even when you're offline. Follow to DM ends the era of silent follows. Every new follower gets a real, on-brand welcome - and creators finally get a shot at turning attention into something that lasts. About Manychat Manychat is a global leader in conversational AI and automation across social and messaging platforms, helping businesses and creators engage their audiences through intelligent, automated conversations. With over a million users in 170 countries, Manychat powers billions of conversations optimized for driving engagement, nurturing relationships, and maximizing monetization potential across platforms like Instagram, TikTok, WhatsApp, and Messenger. Follow Manychat at: manychat.com | IG: @manychat

Benzinga
Jun 3rd, 2025
Manychat Secures $140M for Conversational Commerce

Manychat has secured a $140 million Series B funding round, positioning itself for growth in conversational commerce. With 82% of organizations planning AI integration and 60% of Gen Z interested in AI-assisted shopping, Manychat aims to enhance social platform interactions through personalized, interactive chat experiences. The company focuses on automating social media DMs at scale, differentiating itself from competitors like Salesforce and Microsoft. Manychat emphasizes sustainable growth over rapid expansion.

Forbes Georgia
May 17th, 2025
Driving the Chat Revolution: Inside Mike Yan's Vision for Manychat and AI-Driven Marketing

Today, Manychat's trajectory is not only marked by record-breaking growth but also by strategic funding rounds, major industry recognitions, and landmark events like the Instagram Summit, all reinforcing its position as a dominant force in conversational marketing.

Zephyrnet
Apr 22nd, 2025
ManyChat Raises $140M for AI Growth

ManyChat has raised $140 million in growth capital led by Summit Partners. The Palo Alto-based company, which offers conversational AI and automation tools, plans to use the funds to accelerate global expansion, invest in R&D, enhance marketing and customer support, and evolve AI agent capabilities. Founded in 2015, ManyChat has raised a total of $163 million. The funding highlights the growing investor interest in AI agents and chatbots.

VC News Daily
Apr 22nd, 2025
ManyChat Raises $140M in Funding

Manychat, a leader in conversational AI and automation, has announced a $140 million growth capital raise.

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