Full-Time

Sales Supervisor

Confirmed live in the last 24 hours

Farfetch

Farfetch

1,001-5,000 employees

Global luxury fashion e-commerce platform


Senior

New York, NY, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • Previous retail sales experience in luxury brands (minimum 5 or more years of experience)
  • In-depth collections knowledge in terms of technical and stylistic aspects
  • Ability to work closely with Store Management to ensure sales targets are achieved
  • Excellent communication and interpersonal skills
  • Ability to provide excellent customer service and build loyalty
  • Team player mindset
  • Exhibit positivity, listen and provide support to colleagues
  • Ability to interact in a multicultural environment
Responsibilities
  • Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the store
  • Contribute to build team working sharing information and best practices
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to-store transfer request procedures
  • Deliver excellence in customer service in alignment with the company standards
  • Identify and evaluate strengths and areas for improvements based on observation and measurable results. Give feedback to obtain performance improvement
  • Guarantee that all procedures are properly followed when SM or ASM are not present
  • Performing key opening and closing duties and operational tasks
  • Support the task assignment to the team following the daily working plan and monitoring the shop floor

FARFETCH operates a global platform for luxury fashion, offering a diverse range of luxury items from over 1,300 top brands, boutiques, and department stores. The company also provides enterprise-level solutions to the luxury industry through its Luxury New Retail initiative, encompassing e-commerce, technology capabilities, and innovations such as Store of the Future.

Company Stage

M&A

Total Funding

$1.7B

Headquarters

, United Kingdom

Founded

2007

Growth & Insights
Headcount

6 month growth

-19%

1 year growth

-20%

2 year growth

-20%