Full-Time
Sales Supervisor
Confirmed live in the last 24 hours
Global luxury fashion e-commerce platform
Senior
New York, NY, USA
Required Skills
Sales
Communications
Customer Service
Requirements
- Previous retail sales experience in luxury brands (minimum 5 or more years of experience)
- In-depth collections knowledge in terms of technical and stylistic aspects
- Ability to work closely with Store Management to ensure sales targets are achieved
- Excellent communication and interpersonal skills
- Ability to provide excellent customer service and build loyalty
- Team player mindset
- Exhibit positivity, listen and provide support to colleagues
- Ability to interact in a multicultural environment
Responsibilities
- Finalize sales targets achievements in line with company strategy
- Use effective selling techniques to maximize the business potential of the store
- Contribute to build team working sharing information and best practices
- Uphold respect of the company standards and procedures
- Keep stock info updated and follow store-to-store transfer request procedures
- Deliver excellence in customer service in alignment with the company standards
- Identify and evaluate strengths and areas for improvements based on observation and measurable results. Give feedback to obtain performance improvement
- Guarantee that all procedures are properly followed when SM or ASM are not present
- Performing key opening and closing duties and operational tasks
- Support the task assignment to the team following the daily working plan and monitoring the shop floor
FARFETCH operates a global platform for luxury fashion, offering a diverse range of luxury items from over 1,300 top brands, boutiques, and department stores. The company also provides enterprise-level solutions to the luxury industry through its Luxury New Retail initiative, encompassing e-commerce, technology capabilities, and innovations such as Store of the Future.
Company Stage
M&A
Total Funding
$1.7B
Headquarters
, United Kingdom
Founded
2007
Growth & Insights
Headcount