S

Scale AI

Supplies AI training data and builds AI apps

Program Manager - Growth Operations

Contract
$60 - $85/hr
Mid, Senior
San Francisco, CA, USA
HybridHybrid in San Francisco, with occasional travel for onsite growth/recruiting events.
People & HRHR Operations & Coordination

About the job

Requirements
  • At least 3 years of experience working in Growth, Recruiting, or Recruiting Operations at a rapidly growing company.
  • Extensive experience using Greenhouse as a site administrator, including user permissions, approvals, and custom options, and pulling ad hoc reports using internal talent acquisition tools, including understanding report connectors, reporting capabilities, and limitations.
  • Strong knowledge of Google Workspace, including VLOOKUP, pivot tables, data validation, conditional statements and formatting, and filters.
  • Deep understanding of growth and recruiting pipelines, funnels, and conversion metrics.
  • Demonstrated project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify process improvement opportunities.
  • Ability to build relationships with cross-functional partners and present recommendations and insights to senior leadership.
Responsibilities
  • Manage the growth program end to end, including top-of-funnel growth and recruiting campaigns, application processing, hiring, and onboarding.
  • Represent and champion the brand by promoting its value proposition to candidates and stakeholders, driving engagement, and owning process improvements that streamline growth pipelines and support program success.
  • Optimize the full growth funnel for conversion and experience.
  • Build and lead new growth recruiting campaigns and channels to meet business goals.
  • Serve as the subject matter expert for recruiting systems, including Greenhouse, tools, and processes, and provide training and onboarding as needed.
  • Own internal reporting and analytics, and keep internal hiring data clean and up to date in company systems.
  • Drive strategic initiatives to improve workflows, data infrastructure, and reporting.
  • Proactively flag discrepancies in hiring plans, interview processes, job descriptions, and offer details, and maintain data integrity and operational excellence within the team.
  • Work from the San Francisco office.
Desired Qualifications
  • Ability to write SQL queries.
  • Previous startup experience.
  • Experience with tools such as LinkedIn Recruiter, Clay, Modernloop, and Gem.
  • Ability to build with AI, operate with an AI-forward approach, or strong interest in agentic coding and experimenting with AI tools.

About the company

S

Scale AI

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Scale AI supplies the data that AI labs use to train and test their models, and it builds custom AI applications for companies and government agencies such as the Pentagon. It first made its name labeling camera and sensor data for self-driving car companies like Waymo, then worked with OpenAI on InstructGPT, the 2022 forerunner of ChatGPT. Freelancers, some of them doctors and lawyers, write, label, and grade examples through its Outlier platform, and labs pay Scale for this data and for tests of model quality. Clients pay Scale to build AI tools on their own data, and some of those tools run on classified military networks. Alexandr Wang and Lucy Guo founded Scale AI in 2016, and it is based in San Francisco.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$1.6B

Headquarters

San Francisco, California

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Military demand outran the contract: the Pentagon's AI office raised Scale's spending cap fivefold to $500 million in May 2026.
  • Its apps business is a second engine: Scale says it more than doubled revenue in 2025's second half.
  • Room to grow in government: 57 of Scale's 183 open roles in October 2026 are on its public sector teams.

What critics are saying

  • Job security leans on its part-owner: Meta's yearly purchase pledge through 2030 equals nearly half of Scale's sales, Forbes estimates.
  • Overall growth is modest: revenue rose from $870 million in 2024 to nearly $1 billion in 2025, Scale told Forbes.
  • A startup took its spy-agency work: a court upheld Enabled Intelligence's $708 million win over incumbent Scale in July 2026.

What makes Scale AI unique

  • Its chairman works for its biggest owner: founder Alexandr Wang leads Meta's AI lab, and Meta owns 49% of Scale.
  • It grades the models it helps train: its research lab published 450-plus evaluations of 50-plus AI models in 2025.
  • A flagship Pentagon project runs through it: since 2025, Scale has led Thunderforge, which puts AI agents into military planning.

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Benefits

  • Health, Dental & Vision Coverage - Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options.
  • Easy to use 401(K) - Plan and invest for the future with a 401(k) via Guideline. Scale's 401(k) plan provides you an opportunity to defer compensation for your long-term savings.
  • Wellness Fund - We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more.
  • Virtual Social Activities - Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships.
  • Learning & Development - We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey.
  • Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule.
  • Generous Paid Time Off - Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed.
  • Commuter Benefits - Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute.
  • Parental Leave - Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.

Growth & Insights and Company News

6 month growth

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Semafor
Oct 30th, 2026
Oracle among AI firms forging ahead with Gulf expansion.

Oracle among AI firms forging ahead with Gulf expansion. Oct 30, 2026, 5:06am PDT US artificial intelligence firms are expanding in the Gulf, a sign that some companies are not shying away despite increased risks to digital infrastructure. Oracle plans to build more data centers in Saudi Arabia and the UAE to meet rising demand, The National reported. And Scale AI, which is 49% owned by Meta and sells labeled data for model training, opened an office at the Dubai International Financial Center, following an agreement to work with a G42 unit to develop AI agents. In Saudi Arabia, New York-listed Snowflake projects it will invest $300 million in the kingdom through 2030; its customers there include dairy company Almarai and PIF-backed developer Red Sea Global. Led by former Google Ads chief Sridhar Ramaswamy, it has plans for two more cloud computing regions and, with the communications ministry, AI training for thousands of Saudis. So far, data center construction has "barely moved the needle for Gulf economies," according to Bloomberg economist Ziad Daoud. The Iran war makes building that infrastructure pricier and riskier; he wrote that hardened security adds 5% to 7% to costs. Still, it appears there is willingness to absorb the new premium.

Renascence
Oct 29th, 2026
AI chemistry risk benchmark: Scale launches DualChem via CAISSI.

AI chemistry risk benchmark: Scale launches DualChem via CAISSI. Scale has published DualChem, described by FedScoop as the first AI benchmark released through its CAISSI partnership, to help government agencies assess AI model risk in chemistry applications. What happened. Scale has published DualChem, which FedScoop describes as the first AI benchmark released through its partnership with CAISSI. The benchmark is designed to help government agencies assess the risk that an AI model poses in chemistry applications. The release is aimed at public-sector decision-makers rather than general-purpose AI use. It gives agencies a structured way to judge model risk before AI systems are deployed in chemistry-related work. FedScoop is the only source for this item, and its coverage offers limited detail on the benchmark's methodology, the remit of the CAISSI partnership or the timing of wider availability. Readers should consult the original reporting for those specifics. Why it matters. This points to where AI evaluation is heading. Public bodies increasingly need to know how a model behaves in a specific, high-stakes domain, not only whether it is broadly capable. A domain-specific benchmark turns a general concern into a repeatable test that procurement teams and oversight functions can apply consistently. For digital transformation leaders, the implication is operational. Agencies adopting AI in sensitive areas will need evaluation standards alongside the technology itself, and those standards will shape how services are designed, approved and monitored over time. The renascence take. Most coverage will treat a benchmark as a technical footnote. Renascence see it as a service-design artefact. Whoever defines the test effectively defines what "safe enough" means for the people who will eventually rely on the system. Risk thresholds are never neutral; they encode assumptions about who bears harm and how much friction is acceptable. The behavioural principle at work is that people trust systems they can understand and verify, so evaluation criteria should be legible to the staff and citizens affected, not only to specialists. A customer-obsessed operator in the public sector should ask not just whether a model passes, but what that pass means in a frontline interaction. Build measurement into the service journey from the start rather than bolting it on at approval. This briefing was written by its Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage. Questions Renascence get on this topic. DualChem is an AI benchmark published by Scale, which FedScoop describes as the first released through its partnership with CAISSI. It is designed to help government agencies assess the risk an AI model poses in chemistry applications. More in AI Stay ahead of CX Get the signal, not the noise. The stories shaping customer experience - plus the Journal and Experience Loom - in your inbox.

دار الوطن للطباعة والنشر والتوزيع
Oct 29th, 2026
Scale AI signs agreement with United Development Company

Scale AI signs agreement with United Development Company 29/10/2026 / Economy To establish a headquarters for its operations in The Pearl Doha - Al-Watan Scale AI, which provides high-quality data that supports the world's leading artificial intelligence models and helps companies and governments develop, deploy, and oversee AI applications, yesterday signed an agreement with United Development Company, the main developer of The Pearl and Gewan islands, to establish a long-term headquarters for its operations in Qatar in The Pearl area of Doha. The agreement was signed by Mr. Yasser Salah Al-Jaidah, CEO of United Development Company, and Mr. Amr Samir, regional director of Scale AI in Qatar, at United Development Company's pavilion at Cityscape Qatar 2026, held at the Doha Exhibition and Convention Center. The new office extends over an area of approximately 2,000 square meters and comes in continuation of the five-year partnership that Scale AI announced with the State of Qatar and the Ministry of Communications and Information Technology (MCIT) during Web Summit Qatar 2025. This expansion reflects the company's firm confidence in Qatar's future and its commitment to supporting the state's ambitions in the field of artificial intelligence through its growing team on the ground. On this occasion, Mr. Amr Samir, regional director of Scale AI in Qatar, said: "Qatari leadership has set an ambitious vision to harness artificial intelligence to serve society and strengthen its institutions, and the Ministry of Communications and Information Technology is working to translate this vision into tangible practical capabilities. We value the trust that the State of Qatar and the Ministry have placed in us, and the partnership that brings us together with them. Our confidence in Qatar's long-term vision to build an AI-supported society is stronger than ever. Our headquarters in The Pearl embodies our commitment to contributing to realizing this vision over the coming years, by working side by side with our partners and local talent in Qatar to develop trustworthy artificial intelligence." Through its partnership with the State of Qatar and the Ministry of Communications and Information Technology, Scale AI's team in Doha works across the healthcare, justice, education, higher education, and tourism sectors, along with various government entities. The company employs expertise gained from working with leading laboratories to develop advanced AI models, to help develop, evaluate, and deploy trustworthy AI solutions in line with Qatar's language, culture, and national priorities. Scale AI's team in Doha has grown to include approximately 100 employees, about 50% of whom are technical engineers. To date, the company has succeeded in training or developing the skills of about 6,000 people in Qatar, and it also enables talent in the country to connect with its global network of AI experts. The Pearl Island, developed by United Development Company, is an integrated destination combining office spaces and waterfront residential communities, along with hospitality facilities, restaurants, retail stores, and entertainment destinations. This integrated environment provides Scale AI and other prestigious companies with a suitable headquarters to establish their businesses and expand their presence in Qatar, while giving their work teams the opportunity to benefit from an integrated housing ecosystem and enjoy diverse experiences in Doha. Commenting on the occasion, Mr. Yasser Salah Al-Jaidah, CEO of United Development Company, said: "Scale AI's joining the United Development Company tower represents a step that reflects The Pearl Island's growing status as an attractive destination for leading local and international companies. We continue to work to enhance this status by attracting quality companies that enrich Qatar's business environment and support the growth of sectors based on innovation, technology, and knowledge, thereby enhancing the island's role as an integrated destination for business and investment." 29/10/2026

Red Hot Singapore I Pte. Ltd.
Oct 28th, 2026
Scale AI rejects claims it illegally surveils AI-training workers.

Scale AI rejects claims it illegally surveils AI-training workers. 1 hour ago 61 Oct 28: Scale AI on Wednesday rejected the privacy complaints filed against it in four European countries as unfounded, saying its platform's practices were disclosed to workers and required their consent. Privacy group noyb filed the complaints on Tuesday in France, Italy, the Netherlands and Austria, alleging Scale's Outlier platform illegally monitors more than 900,000 freelancers who produce training data for AI models, and asked regulators to fine the company. - "The report's claims are unfounded and inaccurate," Scale said in an emailed statement to Reuters - Scale said it uses standard tools to verify identities, prevent fraud, protect confidential project information and ensure accurate payments - Contributors know their pay rates before accepting tasks and those rates reflect skills, project details and location, it added - A company spokesperson said certain projects use a separate tool that records time spent and screen activity, which contributors opt into and manually activate before starting work - Scale does not sell workers' personal data to third parties or use it to train customers' AI models, the spokesperson said

Qatar News Agency
Oct 28th, 2026
Scale AI strengthens its presence in Qatar through a new headquarters

Scale AI strengthens its presence in Qatar through a new headquarters October 28, 2026 11:47 PM Doha, October 28 /QNA/ Scale AI signed an agreement with United Development Company, a Qatari public shareholding company and the main developer of The Pearl and Gewan islands, to establish a long-term headquarters for its operations in Qatar in The Pearl area of Doha. The agreement was signed by Mr. Yasser Salah Al-Jaidah, CEO of United Development Company, and Mr. Amr Samir, Regional Director of Scale AI in Qatar, during Cityscape Qatar 2026. United Development Company said in a statement today that Scale AI provides high-quality data that supports the world's leading AI models and helps companies and governments develop, deploy, and oversee AI applications. Mr. Yasser Salah Al-Jaidah, CEO of United Development Company, said: "Scale AI's joining the United Development Company Tower represents a step that reflects the growing status of The Pearl Island as an attractive destination for leading local and international companies." He added: "We continue to work to enhance this status by attracting quality companies that enrich the business environment in Qatar and support the development of sectors based on innovation, technology, and knowledge, thereby strengthening the island's role as an integrated destination for business and investment." For his part, Mr. Amr Samir, Regional Director of Scale AI in Qatar, said: "Qatar has set an ambitious vision to harness AI to serve society and strengthen its institutions, and the Ministry of Communications and Information Technology is working to translate this vision into tangible practical capabilities." He added: "We are proud of the trust that Qatar and the Ministry have placed in us, and of the partnership that brings us together with them. Our confidence in Qatar's long-term vision to build an AI-supported society is stronger than ever. Our headquarters embodies our commitment to contributing to achieving this vision over the coming years, by working side by side with our partners and local talent in Qatar to develop trustworthy AI." Scale AI's team includes approximately 100 employees, about 50 percent of whom are technical engineers. To date, the company has succeeded in training or upskilling nearly 6,000 people in Qatar, and it also enables talent in the country to connect with its global network of AI experts.