UKG Pro WFM Solution Leader-Senior Manager

Our People Consulting practice, inclusive of Workforce Advisory and HR Technology and Transformation, facilitates large-scale business operations for people enablement across enterprise organizations. We unlock the full potential of their workforce by transforming how HR delivers value to businesses.

The Opportunity

The HR Technology & Transformation (HRTT) practice brings together HR and technology expertise to turn workforce priorities into practical business outcomes. We work with clients across industries to align people strategies, operating models, processes, data, and technology, creating more agile, efficient, and employee-centric organizations.

Our team advises and guides organizations through complex HR and workforce transformation initiatives, enabling them to modernize service delivery, enhance employee experiences, optimize business processes, and maximize the value of their Human Capital Management (HCM) technology investments. From HR strategy and process design to technology implementation, data migration, and enterprise-wide roadmaps, we support clients through every stage of their transformation journey.

Joining our team is an opportunity to work alongside multidisciplinary professionals on large-scale transformation programs, shaping the future of work. We are seeking individuals who are curious, analytical, collaborative, and passionate about solving complex business challenges through a technology-enabled perspective.

Your key responsibilities:

As a Senior Manager, you will:

• Lead large-scale HR technology and transformation programs with accountability for delivery excellence, quality, financial performance, and client outcomes.
• Provide leadership and oversight across HR technology implementations, leveraging deep expertise in system configuration, solution architecture, and platform capabilities to guide design decisions, resolve complex challenges, and drive successful transformation outcomes.
• Shape end-to-end HR transformation strategies and roadmaps across technology, process, operating model, data, workforce, and change priorities.
• Serve as a trusted advisor to executive and senior client stakeholders, providing strategic guidance throughout transformation initiatives.
• Lead complex, multi-workstream engagements, ensuring alignment across solution design, process transformation, data migration, testing, deployment, and change management.
• Establish program governance, manage risks and dependencies, drive decision-making, and ensure successful execution in complex stakeholder environments.
• Build and sustain senior client relationships while identifying opportunities to expand EY's impact and support long-term account growth.
• Drive business development activities, including opportunity identification, proposal development, RFP responses, client presentations, and market-facing pursuits.
• Develop high-performing teams and contribute to HR Technology & Transformation practice growth through coaching, thought leadership, innovation, and collaboration across EY service lines.

Technical Skills:

• 8-10+ years of experience leading complex UKG Pro WFM implementations and workforce transformation engagements.
• Deep knowledge of UKG Pro WFM Timekeeping and/or Advanced Scheduling, with an understanding of cross-functional impacts across Accruals, Leave, Absence, Reporting, Analytics, and connected systems.
• Experience defining enterprise solution architecture and providing strategic and technical oversight across requirements, design, configuration, and delivery.
• Experience overseeing system testing, defect resolution, deployment, go-live, stabilization, and overall solution quality.
• Ability to lead multidisciplinary teams, manage project risks and dependencies, engage executive stakeholders, and resolve escalated issues.
• Experience leveraging AI tools, including generative AI, automation platforms, and data analysis tools, to enhance productivity and support insight development is an asset.
• Current UKG certifications preferred.

Skills & Attributes for Success:

• Demonstrate deep expertise in HR technology platforms, including implementation methodologies, system configuration, solution design, and deployment best practices.
• Provide strategic and technical leadership across complex HR technology transformations, leveraging extensive implementation experience to guide solution decisions and delivery approaches.
• Proven ability to lead large, complex, multi-stream programs with accountability for delivery, quality, financials, and client satisfaction.
• Strong executive presence with the ability to influence senior stakeholders and communicate strategic recommendations effectively.
• Demonstrated ability to build and maintain trusted client relationships at senior and executive levels.
• Strong commercial acumen with experience supporting business development, proposal development, account growth, and market engagement.
• Ability to translate complex business challenges into actionable transformation strategies, roadmaps, and executive-level recommendations.
• Strong program governance, financial management, risk management, and decision-making capabilities.

To qualify for the role, you must have:

• Bachelor's degree in Business, Human Resources, Engineering, Information Systems, Technology, or related field.
• 9-12+ years of experience in HR technology, HR transformation, consulting, system implementation, or related discipline.
• Proven experience leading multidisciplinary teams and managing multiple concurrent client engagements.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and help you create a solid foundation for your future. Our Total Rewards package includes comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm-paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Additionally, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets. 

• National: $148,000 to $185,000 

Diversity and Inclusion

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.