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Medical University of South Carolina

Health sciences university in Charleston, SC

Oncology Patient Coordinator

Clinical Support & Patient AdministrationPosted on Nov 6
Full-timeOrangeburg, SC, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited university is required.
  • The applicant must have considerable knowledge of complex medical terminology.
  • The applicant must have strong interpersonal skills and the ability to establish and maintain collaborative relationships internally and externally.
  • The applicant must have strong organizational skills and the ability to rapidly prioritize and reprioritize.
  • The applicant must have strong verbal and written communication skills.
  • The applicant must be able to work autonomously and in teams, think critically, and multitask.
  • The applicant must have one year of healthcare experience, or a high school diploma and five years of job experience in referral management, oncology navigation, or patient access.
  • The applicant must be able to perform the listed physical job functions, including standing, sitting, walking, lifting and carrying up to 50 pounds unassisted, and working rotating shifts and overtime as required.

Responsibilities

  • Process patient preadmission and admission demographic and insurance data, enter information into the hospital computer system, and maintain quality control to ensure accuracy.
  • Act as a liaison between patients, financial counselors, and hospital patient accounting, and ensure state, federal, and MUSC policies and procedures are followed.
  • Collaborate with the oncology nurse navigator to coordinate care for oncology patients and serve as a primary contact for new and existing patient referrals.
  • Provide clerical support and perform registration functions, deliver patient-focused customer service, and communicate with service delivery areas to maximize patient flow.
  • Help patients direct their healthcare experience through screening, reinforcement of the treatment plan, educational programs, and connection to health services and community resources.
  • Assist patients and caregivers with scheduling across the complex healthcare system.
  • Advocate for patients' healthcare needs by identifying and communicating care-intervention opportunities established by the RN Navigator or Coordinator, including identifying and addressing gaps in care.

Desired Qualifications

  • The ability to interpret and apply financial procedures and regulations is preferred.
  • Previous experience with hospital information systems or word processing is preferred.

About the Company

Medical University of South Carolina

Health sciences university in Charleston, SC

Medical University of South Carolina is a public academic health sciences university in Charleston, South Carolina. It offers bachelor's, master's, doctoral, and professional degrees through six colleges in dental medicine, graduate studies, health professions, medicine, nursing, and pharmacy.

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