Front of House Team Member

Job Description

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed - Het serveren van eten en drinken op een vriendelijke en professionele manier. Zorg dat gasten optimaal geholpen worden.
• Assist - the kitchen en barista team where necessary - Het assisteren van het keuken team en koffiebar team waar nodig.
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner - Het bieden van een uitstekende service door attent te zijn op de wensen van gasten. Het beantwoorden vanvragen en oplossen van eventuele problemen op een vriendelijke manier.
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment - Nauw samenwerken met collega’s om een soepele service te garanderen en bijdragen aan een inclusieve en veilige werkomgeving.
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location - Het houden aan gezondheids- en veiligheidsvoorschriften, evenals specifieke richtlijnen op de locatie.
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas - Het zorgen voor netheid en naleving van hygiënestandaarden in zowel de keuken als de eetruimtes.

Qualifications

• Have a contagious passion for food and/or customer service - Je hebt een aanstekelijke passie voor eten en/of klantenservice
• You draw satisfaction from working within a collaborative and inclusive team environment - Je haalt voldoening uit het werken in een samenwerkende en inclusieve teamomgeving
• Ability to adapt to challenges and opportunities with a solution-oriented perspective - Je hebt vermogen om je aan te passen aan uitdagingen en kansen met een oplossingsgerichte instelling
• Previous experience in a similar role, especially in the food service industry, is often a plus - Eerdere ervaring in een vergelijkbare rol, vooral in de foodservice-industrie, is vaak een plus
• Some knowledge of food safety and sanitation practices - Enige kennis van voedselveiligheid en hygiënepraktijken
• Works according to the BaxterStorey core values - Je werkt volgens de kernwaarden van BaxterStorey
• Fulltime availability Mondays to Fridays (office hours) and flexible for events for at least two Friday afterrnoons per month - Je hebt fulltime beschikbaarheid van maandag tot en met vrijdag (kantoortijden) en bent flexibel voor evenementen voor ten minste twee vrijdagmiddagen per maand.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Salary: €30,000